"Slate Administrator"

Bryn Mawr College Library & Information Technology Services (LITS) is currently seeking a full-time Slate Administrator. Reporting to the Director of Administrative Information Systems, the Slate Administrator serves as a member of the Administrative Information Systems (AIS) team within LITS’ Enterprise Data, Systems, and Interfaces department. The Slate Administrator serves as the primary technical resource for the College’s Slate CRM system and ensures that Slate is effectively configured, maintained, and optimized to support critical enrollment functions in admissions, financial aid, marketing and communications. The position requires close collaboration with colleagues across campus, including enrollment staff, LITS, and other campus partners to design efficient business processes, implement changes in Slate, improve data integrity, and provide actionable insights to advance institutional enrollment goals.

All members of the AIS team function as business process analysts, providing support across an evolving collection of enterprise applications; this position collaborates with AIS colleagues to support additional platforms and applications accordingly. The College is currently migrating to Workday, beginning with Human Resources, Payroll and Finance functionality in January 2026. A future project to migrate to Workday's Student Information System will begin later in the year. Professional development opportunities are available to all members of the AIS team.

About the Institution: Since its founding in 1885, Bryn Mawr College has been the preeminent college for women interested in the pursuit of wisdom necessary to challenge the world's expectations. With its pioneering American Collegiate Gothic architecture and picturesque landscape, our campus is recognized as one of the most beautiful in the country. Located less than 15 miles from Philadelphia, and within 2-3 hours of New York City, Baltimore, and Washington, DC, Bryn Mawr’s location offers easy access to public transportation and endless recreation, dining, retail, and cultural activities.

Bryn Mawr College is an equal opportunity employer. Applications are considered without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, age, disability or any other characteristic protected by federal, state, or local law.

Schedule & Benefits: Bryn Mawr is committed to building and sustaining a campus community where faculty and staff can thrive. The College offers competitive salaries and excellent benefits. Partial hybrid remote work is available for this role. This full-time staff position is eligible for 22 days of vacation per year, three days personal leave, generous holiday time (including an extended winter break between Christmas Eve and New Year’s Day), sick leave, short- and long-term disability, life insurance, medical, dental, and vision, retirement, paid parental leave, tuition opportunities, and more. Waiting periods may apply.

CHARACTERISTIC RESPONSIBILITIES

System Administration

• Administer and maintain the Slate CRM environment, including user management and system configurations.
• Design, build, and deploy portals, workflows, event templates, forms, rules, automations, queries, integrations, and reports to meet institutional objectives.
• Ensure data integrity and operational efficiency through automation and auditing.

Collaboration and Support

• Work closely with enrollment management, academic success, and IT teams to support admissions and communications.
• Coordinate system enhancements and software updates, including user acceptance testing.
• Provide training and support to end users, ensuring they can effectively utilize Slate's features.

Analysis and Improvement

• Consult with stakeholders to gather business needs and performance expectations and identify and evaluate implementation options.
• Identify and elevate risks associated with business processes or implementation decisions.
• Analyze current business processes and recommend improvements to enhance efficiency and data quality.
• Stay updated on new technologies, new Slate features, and best practices related to CRM systems.

May perform other duties as assigned.

Qualifications

• Bachelor's degree in computer science, information systems, or a related field required.
• Minimum 5 years of professional experience with CRM configuration, workflow automation, data integration, and reporting tools.
• Minimum of 3 years of experience working with Slate for Enrollment CRM in a higher education setting.
• Strong analytical and problem-solving skills, with the ability to translate business process needs into system solutions.
• Excellent organization, communication, collaboration, and time management skills; ability to work efficiently in a detailed manner and in a dynamic, deadline-driven environment.
• Demonstrated skill in prioritizing tasks to complete work in a timely fashion; ability to anticipate and plan for cyclical activities.
• Demonstrated ability to work independently and as part of a team.
• Demonstrated ability to work with diverse groups and populations.
• Effective technical skills in programming, database development and management (including SQL), system administration and maintenance, and report writing.
• Comprehensive understanding of and proficiency with Slate modules and functions.
• Demonstrated knowledge of web development languages HTML, CSS and Liquid markup; experience with JavaScript, JSON, and XML preferred.
• 2+ years of experience as a Slate captain in an Admissions setting and experience with a shared Slate instance across undergraduate and graduate admissions teams preferred.
• Successful completion of satisfactory background checks required.

Application Instructions

To express interest in this role, please submit an application to Interfolio with a cover letter, resume and contact information for three professional references.