approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department: The University of Georgia College of Veterinary Medicine, founded in 1946, is dedicated to training future veterinarians, providing services to animal owners and veterinarians, and conducting investigations to improve the health of animals as well as people. The college benefits pets and their owners, food-producing animals, and wildlife by offering the highest quality hospital and diagnostic laboratory services. Equipped with the most technologically advanced facilities located on a university campus, the college is dedicated to safeguarding public health by studying emerging infectious diseases that affect both animal and human health. The College of Veterinary Medicine values all members of the university community, recognizing that differences in experience and culture can only lead to a more well-rounded, accepting academic environment as embodied in our Principles of Community (http://vet.uga.edu/principles-of-community/)
College/Unit/Department website: https://vet.uga.edu/hospital-and-primary-care/hospital/
Posting Type: External
Retirement Plan: TRS
Employment Type: Employee
Benefits Eligibility: Non-Benefits Eligible
Full/Part time: Part Time
Additional Schedule Information: Schedule will vary based on availability of employee.
Advertised Salary: Commensurate with experience.
Posting Date: 07/27/2026
Open until filled: Yes
Proposed Starting Date: 08/30/2026
Location of Vacancy: Athens Area
Classification Title: Clinic Receptionist I
FLSA: Non-Exempt
FTE: .49
Minimum Qualifications: High school diploma or equivalent
Preferred Qualifications:
- Knowledge of veterinary terminology
- Proven experience using hospital software, Vetview
- Knowledge of payment processing systems within the Vet Teaching hospital
Position Summary: The primary responsibility for this position will be to assist the Emergency Critical Care team on setting appointments and receiving emergency patients during evenings, overnights, weekends and holidays. The ECC Vet Asst. will assist clients in delivering their pets to the ECC team which may include lifting/restraining and transporting into the ER. This position will also answer phones, set up appointments from local referring veterinarians, open patient charts in the hospital database system and process payments for services.
Knowledge, Skills, Abilities and/or Competencies:
- Ability to work in a fast-paced environment while demonstrating excellent customer service, high degree of confidentiality, openness to teaching and providing consultation to a variety of stakeholders.
- Knowledge of general animal anatomy and ability to recognize signs of medical needs in a patient.
- Possess proven knowledge of veterinary terminology.
- Proficiency with MS Office suite applications and office machines like fax, copier, scanner, etc.
- Excellent verbal and written communication skills.
- Able to maintain confidentiality with sensitive information.
- Remember, organize, and consistently focus on large amounts of detail and come to appropriate conclusions.
Physical Demands:
- Lift and carry up to 50 pounds, both assisted and unassisted.
- Sit or stand for long periods of time and use of repetitive actions during the entire work shift.
- Use of stairs and different/uneven walking surfaces is common.
- Communicate effectively via telephone, e-mail, and in person to varied stakeholders.
- Utilize computer technology for all applications in a manner that meets performance expectations.
Duties/Responsibilities:
- Be the first point of contact via phone or in-person for clients to bring their pets for emergency care or having been referred by a local referring veterinarian.
- Provide assistance to clients regarding veterinary services rendered by communicating hospital charges and policies.
- Receive in-coming patients at the Emergency front desk.
Percentage of time: 50
Duties/Responsibilities:
- Assist in triage of patients, when able, to determine level of care needed by assisting in the completion of patient profile information.
- Enter patient information into the hospital database system, VetView, to create a chart for service charges to be entered into.
- Provide cashier services for patients that are released during the shift.
Percentage of time: 40
Duties/Responsibilities:
- Manage incoming/outgoing emails relating to client inquiries, prescriptions, appointment confirmations/cancellations.
Percentage of time: 10
