DEPARTMENT: Operations - Software
REPORTS TO: Software Engineering Manager
DIRECT REPORTS: None
STATUS: Non-Exempt, Full-Time
LOCATION: Holland Patent, NY, Hybrid Position
PAY RANGE: $32.36 - $53.37 per hour
ROLE OVERVIEW
The Software Developer is responsible for using their knowledge of programming languages to design and create new software. Some of the duties include meeting with users to determine their software needs (requirements gathering), coding and testing software to ensure performance and functionality and managing APIs between system.
ROLE CAPABILITIES
Software Development & Maintenance
Designs and builds software solutions based on defined requirementsMaintains and improves existing software across multiple functionality areasProduces efficient code that supports expected functionality and performanceManages APIs and integrations between systemsCorrects defects and implements fixes that restore expected behaviorSoftware Collaboration
Collaborates with management, departments, and customers to identify requirements and specificationsTranslates user needs into development tasks and technical specificationsWorks within a team environment to align development work to shared requirementsAssesses user feedback and observed issue patterns to recommend improvementsTesting, Deployment & Issue Resolution
Tests software to confirm performance and functionalityDeploys programs, applications, and release updatesTroubleshoots and debugs software issues across systems and integrationsIdentifies root causes and validates fixes before releaseCode Quality & Documentation
Participates in code reviews to support code quality and consistencyRefactors code to improve maintainabilityDevelops technical documentation that supports future development workMaintains documentation aligned to system changes and improvementsMINIMUM JOB QUALIFICATIONS:
Associate’s Degree in Computer Science and/or relevant working experienceA strong understanding of HTML and CSS, Database Design Principles, and Transact SQLA willingness to learn and use the PowerBuilder development language to maintain current in-house systemsDemonstrated ability to:Build and maintain trust-based relationshipsCommunicate effectively using a variety of technologies and methodsAdapt to changing priorities, processes, technologies, and business needs.Manage projects and priorities from planning through execution to achieve desired outcomes.Understand stakeholder needs, analyze information and data, and develop effective solutions that drive results.Valid driver’s license or ability to access transportationAbility to reach, sit, stand, walk, push, pull, lift, use fingers, grasp, feel, talk, hear, and perform repetitive motions, exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.PREFERRED JOB QUALIFICATIONS:
Bachelor’s Degree in Computer ScienceExperience using Visual Studio to build solutions, ASP.NET MVC and .NET Core using C#, JavaScript (ES6)Experience or understanding of Source Control systems, especially GitHubKnowledge of Object-Relational Mapping frameworks, especially Entity FrameworkSCORECARD METRICS:
Reduce Lead-to-Billed Days to below 236.Improve Mean Time to Resolution (MTTR) to under 48 hours.Improve MACD completion to under 48 hours.Deliver automation and AI initiatives that reduce manual effort and improve operational performance.
