Software Development Engineer V

Job Summary

Software Development Engineer

The University of Utah is seeking a highly skilled and experienced Senior IAM Engineer & SailPoint Developer to join our centralized Identity and Access Management (IAM) team. This role is crucial to the modernization and security of our campus and clinical environments.

The successful candidate will lead the design, development, integration, and daily operational maintenance of our SailPoint IdentityIQ (IIQ) platform. This individual will bridge the gap between complex software engineering and enterprise identity governance, ensuring secure, automated, and compliant user lifecycle management for tens of thousands of students, faculty, staff, and healthcare affiliates.

Responsibilities

1. Development & Implementation (50%)

• Custom Customization: Design and develop custom SailPoint IIQ artifacts including Workflows, Rules (BeanShell/Java), QuickLinks, Forms, and Email Templates.
• System Integration: Build, configure, and maintain complex SailPoint connectors for target systems including Active Directory, Azure AD/Entra ID, LDAP, HR databases (PeopleSoft), Student Information Systems (SIS), and custom REST/SOAP APIs.
• Role & Policy Engineering: Design and implement Role-Based Access Control (RBAC), Attribute-Based Access Control (ABAC), Separation of Duties (SoD) policies, and automated provisioning/deprovisioning engines.
• Code Management: Manage source code, packaging, and deployment pipelines using Git, Jenkins, or similar CI/CD tools, adhering to institutional change control and software development lifecycle (SDLC) best practices.

2. Daily Operations & System Maintenance (30%)

• Operational Health: Monitor daily aggregation tasks, refresh tasks, system health, and overall performance of the SailPoint IIQ application servers (Tomcat) and database (SQL).
• Troubleshooting: Serve as the Tier 3 escalation point for resolving complex SailPoint runtime errors, workflow hang-ups, connectivity failures, and data mismatches.
• Compliance & Certifications: Support the execution, monitoring, and reporting of automated user access reviews and compliance campaigns across various institutional departments.
• Upgrades & Patching: Plan and execute SailPoint platform upgrades, patch applications, and system migration steps in collaboration with infrastructure and database administrators.

3. Collaboration, Strategy & Documentation (20%)

• Requirement Gathering: Partner with business analysts, security teams, and department stakeholders to translate complex access policies into actionable SailPoint designs.
• Technical Leadership: Mentor junior engineers/administrators within the IAM team and champion clean, secure coding standards.
• Technical Documentation: Author and maintain detailed technical architecture diagrams, runbooks, build guides, and disaster recovery procedures.

Job Code: P34895 Grade: P22