Department: Enterprise Systems Group
Billable Hours Goal: 80% of worked hours
Position Type: Full Time
Travel Required: Minimal as needed
JOB SUMMARY:
Provide development and customization of Epicor ERP Application. Translate software requirements into workable programming code and maintain and develop programs for use in business. Adhere to ComTec's 4 values: Passionate about the customer, Dedicated to the employee, Do the right thing, Fire in the belly.
REPORTS TO: Manager, Enterprise Systems Group
DIRECT REPORTS: None
ESSENTIAL FUNCTIONS:
- Utilize ERP and SDK tool set in conjunction with programming knowledge to provide customized solutions both within and external to the application
- Develop and test Customizations, BPM’s, Crystal Reports, SSRS Reports and Queries with attention to detail and accuracy
- Document all modifications to client software according to company policy
- Manage assigned ticket and task queue to meet deadlines and other milestones
- Provide classroom training to end users on Microsoft SSRS, Crystal Reports, and other Epicor technical tools
ADDITIONAL RESPONSIBILITIES:
- Troubleshoot, identify and evaluate alternative solutions to a problem
- Maintain daily timesheet and expense report entries and submit them accurately and timely
- Other duties as required
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Requirements
- <p><strong>TECHNICAL SKILLS:</strong></p><ul><li>C# / VB.NET (intermediate/Advanced)</li><li>Knowledge of Microsoft SQL Server and/or Progress Databases (Intermediate)</li><li>Crystal Reports development (Basic)</li><li>Microsoft SSRS Reporting (Basic)</li><li>Knowledge of Progress ABL code and/or Microsoft LINQ a plus</li></ul><p><strong>SOFT SKILLS & ABILITIES:</strong></p><ul><li>Must be able to read, correctly interpret, develop, implement and test solutions based on the specifications document</li><li>Strong written and verbal communication skills</li><li>Pleasant and professional demeanor in all client and internal communications</li><li>Ability to multi task</li><li>Intellectually resourceful with sound judgment and effective decision-making abilities</li><li>Independent worker and able to work effectively on daily tasks without direct supervision</li><li>Strong organization skills and ability to operate efficiently throughout daily tasks</li><li>In general owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriate</li><li>Demonstrate empathy with users and professionalism at all times</li><li>Work well with clients at all levels</li><li>Operate with client satisfaction in mind</li><li>Energy, enthusiasm and results-oriented</li></ul><p><strong>EDUCATION, EXPERIENCE, & KNOWLEDGE:</strong></p><ul><li>Related Bachelor’s degree or equivalent work experience</li><li>4+ years of Microsoft .Net programming experience</li><li>Epicor application experience a plus</li></ul><p><strong>WORK ENVIRONMENT/PHYSICAL DEMANDS:</strong></p><ul><li>Use of computer and office equipment</li><li>Ability to remain calm in stressful situations</li><li>Performs all administrative functions expected at this level</li></ul><p><strong>ADDITIONAL REQUIREMENTS:</strong></p><ul><li>Ability to schedule for evening or weekend work occasionally</li><li>Valid driver’s license in your state of residence and reliable personal vehicle</li></ul>