The Special Assistant serves as a trusted liaison for the President, managing the flow of information, access, and engagement. This role provides high-level operational, tactical, and strategic support, enabling effective decision-making and smooth daily operations in a complex, fast-paced environment.
The Special Assistant reports jointly to the President and Chief of Staff/Managing Director. As a member of the President’s Office leadership team, the Special Assistant is a key strategic integrator, helping to ensure that Presidential effort is well-matched to his priorities. The Special Assistant works closely with the Chief of Staff and senior stakeholders to manage the Presidential schedule, additional activities, and briefings.
Key Responsibilities
- Serve as primary point of contact for matters requiring presidential attention; exercise sound judgment, discretion, and diplomacy.
- Manage the President’s calendar and engagements to align with institutional priorities; advise and partner with Chief of Staff on requests of the President.
- Oversee daily schedule, track action items, ensure timely follow-up, and act as a proxy on designated matters.
- Liaise with senior leadership, governing board members, faculty, students, alumni, donors, and other high-profile constituencies.
- Collaborate with the Briefing Administrator to ensure the President is well prepared for meetings and events.
- Monitor and triage the President’s personal email inbox in coordination with the presidential correspondence team.
- Draft and send communications for the President’s Office with precision and appropriate tone.
- Optimize workflows and systems within the President’s Office for efficient information flow and policy compliance.
- Plan and execute presidential travel logistics in partnership with other university departments including Alumni Affairs and Development and Public Affairs and Communications.
- Coordinate with Harvard University Police and external agencies for security planning.
- Supervise and mentor two direct reports; provide guidance and performance feedback.
- Provide backup support across the President’s Office team, including executive assistants and briefing staff.
- Manage special projects as assigned and ensure timely execution.
- Provide personal support to enhance the President’s efficiency; coordinate with the President’s spouse on scheduling, events, and other logistics.
- Perform other duties as assigned.
Qualifications
Candidates MUST meet the following basic qualifications to be considered for this role:
- Minimum 8 years of related experience.
Additional Qualifications and Skills:
- Comprehensive executive-level support experience.
- Bachelor’s degree strongly preferred; Harvard or similar higher education experience a plus.
- Proven success navigating complex organizations and engaging diverse, senior-level stakeholders.
- Exceptional written, verbal, and interpersonal communication skills; impeccable attention to detail.
- Strong organizational and time-management skills; calm under pressure.
- Advanced proficiency in Microsoft Office and expense/travel systems.
- High integrity and professionalism; demonstrated discretion and judgment.
- Experience managing and advancing cross-functional projects.
- Commitment to service, collaboration, and institutional excellence.