"Specialist Associate (Audio-Visual Support)"

Job Description

• Oversee the set-up, operation, and maintenance of all Audio-Visual (AV) systems at University Hall and other key venues.
• Provide reliable, high-quality AV support for senior management meetings and other high-level events.
• Troubleshoot and resolve technical issues swiftly to ensure smooth proceedings and a positive experience for all participants.
• Evaluate and recommend upgrades to improve system performance, reliability, and user experience.
• Plan and coordinate timely replacement of AV equipment to minimise operational downtime.
• Liaise with vendors and contractors for installation, maintenance, and repairs.
• Partner closely with internal stakeholders including the Office of the President, ExCo, and key departments to plan and deliver AV requirements for meetings and events.
• Monitor system performance, maintain detailed records of usage and servicing, and identify potential areas for improvement.
• Undertake other duties as assigned to support event operations and service excellence etc.

Qualifications

• Diploma with at least 3 to 5 years’ of relevant working experience in AV system is preferred.
• Knowledge and competencies in handling of AV equipment will be viewed as an advantage.
• Have experience managing operators/vendors.
• Effective communication and interpersonal skills with good critical thinking.
• Possess the ability to manage multiple responsibilities and meeting timelines.
• Able to work both independently and as a team.

More Information

Location: Kent Ridge Campus

Organization: University Campus Infrastructure

Department: Campus Life

Employee Referral Eligible: Yes

Job requisition ID: 31470