"Specialist Associate (Facilities Management)"

Job Description

• Coordination of all activities required to preserve/enhance the physical and functional integrity of residential facilities including work authorisation, inspection, and emergency preparedness-related requirements.
• Supervise the performance of the term contractors (facilities maintenance, cleaning, pest control etc.).
• Manage the regular setting up of apartments, rooms, external window cleaning, curtains cleaning, laundry service, and ad-hoc project works (including scheduling, risk assessment, supervision, etc.).
• Assist property manager to implement all preventive facilities maintenance and housekeeping programs for all building and M&E installations in compliance with statutory / authority requirements.
• Work with the team to handle complaints, feedback and incidents related to facilities maintenance, cleanliness, and pest control.
• Provide feedback and assist the team to formulate and renew Standard Operating Procedures for routine and preventive operations relating to facilities maintenance, cleanliness and pest control.
• Support the team on room inspection, defects rectification, assets enhancement and minor improvement work.
• Assist to prepare invitations for quotations and tenders on facilities maintenance and housekeeping matters.
• Check and endorse contractors’ claim for payment.
• Attend monthly contractors’ meetings and assess contractors’ monthly performance.
• Sourcing and collation of data in preparation for the annual budgeting of funds for repairs or improvement programs.
• Escalate any critical issues for management decisions including handling complaints and requests.
• Supervise fire safety matters and security of the estate.
• Any other duties as required by the Management.

Qualifications

• Tertiary training in Building Services or Civil / Mechanical / Electrical Engineering, Facilities Management or equivalent.
• Preferably with at least 3 years’ experience in building or facilities management and be hands-on in mitigating facilities issues. Working experience in housekeeping will be an added advantage.
• Possess good written and oral communication skills.
• Ability to present and write clear and concise reports/specifications.
• Have a passion for customer service.
• Ability to manage multiple responsibilities and able to work well under pressure.
• Familiar with MS Office applications.
• Good team player, meticulous, independent, and proactive.

More Information

Posting Start Date: 23/01/2026

Location: Kent Ridge Campus

Organization: University Campus Infrastructure

Department: Campus Asset Management

Employee Referral Eligible: Yes

Job requisition ID: 31469

Req ID: 31469