Campus: Columbia, Missouri
Work schedule: 8am – 5pm Monday through Friday
All candidates must submit a completed online application at our website: https://www.macc.edu/jobs/
A cover letter, resume/curriculum vitae, transcripts, and any other relevant documents should be uploaded with the application. Review of applications will begin immediately.
Qualifications:
Qualified candidates must have a Bachelor’s Degree or commensurate experience. Training will be provided. This position requires excellent verbal, written, and interpersonal communication skills, organizational skills, problem-solving skills, and critical thinking skills. The ideal candidate will be detail-oriented, have the ability to multi-task, maintain confidentiality, maintain accurate and complete records, and present a professional image in all telephone and personal contacts, and must have computer skills.
Some travel to MACC’s off-campus locations is required as well as attending periodic training conferences.
Job Responsibilities:
- Advise and assist students with financial aid applications and other issues and concerns as they arise. Financial aid programs include, but are not limited to: Federal Pell Grant, Federal Student Loans, Missouri A+ Scholarship, Access Missouri Grant, MACC scholarships, etc.
- Review financial aid applications, inform students of missing information (e.g. academic transcripts, tax documents, etc.); correspond with students if they are not eligible for financial aid programs and assist them to resolve issues, when possible.
- Refer students to proper personnel for special services.
- Conduct financial aid informational presentations to special groups, when needed.
- Collaborate with academic advisors and other Student Affairs staff concerning admissions, student enrollment, and other various services, as needed.
- Discuss general information related to tuition, billing, payments and refund policies.
- Discuss withdraw procedures and consequences to various aid programs, Satisfactory Academic Progress guidelines, and Return of Title IV aid policy.
- Perform other duties as assigned.
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