Job Details

Title: Specialist I, Learning Commons

Department: TR Campus Learn Center

Campus Location: Trinity River Campus

Employee Classification: ISP - Instructional Sup

Position Type: PT - Regular

Grant Funded: No

Compensation Details: Starting Pay - $18.22

Work Hours: Varies based on the needs of the Computer Learning Center. Flexibility is required as part-time work schedules may vary based on individual campus/departmental needs including evenings and weekends

Remote Eligible: This position is not eligible for remote work

Special Instructions to Applicant: This is a part-time position, with a maximum of 19.5 hrs. per week

Job Summary

Reporting to the assigned campus leader, this role provides front-line customer service to students, employees, and the public at the TCC Learning Commons. This position is responsible for cross-training in multiple areas with the ability to assist with clerical, customer service, learning lab, library, and other professional duties throughout the Learning Commons.

Primary Duties and Responsibilities

General

• Serves as a resource to students, faculty, staff, and the community to enhance learning and engagement while supporting multiple functions and spaces within the Learning Commons
• Provides guidance to students, faculty, staff, and the community regarding available resources and support services
• Oversees the front desk and assists in the daily operations and administrative responsibilities of the Learning Commons, including appointment scheduling, calendar management, and electronic or phone communication

Library

• Serves as a resource for identifying and connecting stakeholders with sources of information to support learning, research, and engagement
• Makes resources and other tools available to students, faculty, and staff, including library materials, multimedia equipment, laptops, and other technology

Learning Support

• Provides tutoring assistance to students to enhance learning and increase academic success
• Provides academic coaching and mentoring to current students

Required Minimum Qualifications

• High school diploma or GED and one (1) year of working experience related to the Essential Performance Requirements

Preferred Qualifications

• College education beyond the minimum requirements by level
• Degree in Computer Science or an area in STEM
• At least one (1) year's experience teaching and/or tutoring college-level Information Technology, Business Technology, or Science courses