Job Details
Title: Specialist II, Financial Aid
Department: DT Financial Aid
Campus Location: Trinity River Campus
Employee Classification: CLR - Clerical
Position Type: FT - Regular
Grant Funded: No
Pay Frequency: Monthly
Compensation Details: Starting Pay - $41,800
Work Hours: Monday - Friday 8:00am - 5:00pm
Remote Eligible: This position is not eligible for remote work
Job Summary:
This role coordinates at least one financial aid program including work-study, Federal loans, verification and return of Title IV funds and assists students with applying for and understanding how to receive financial aid.
Primary Duties and Responsibilities:
Essential Performance Requirements
- Creates reports, business correspondence, application forms, shipping tickets and other materials
- Files financial aid records and reports, posts information to records, sorts and distributes mail, answers telephone and performs similar duties
- Computes amounts, checks totals, and manages various financial aid reports to assist the director with financial aid programs
- Inputs and retrieves financial aid information in connection with the responsibilities of the serving financial aid students
- Processes student loan requests and complete verification processing for students selected for verification
- Provides office management duties for the director of financial aid
- Assists the department with its outreach and awareness efforts, including conducting financial aid presentations
- Interprets and follows prescribed procedures for the production of a large volume of work
Service Excellence
- Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
- Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
- Supports the mission, values, goals, and principles of the College
Supervision
- Works under the general supervision of the Director of Financial Aid
Required Minimum Qualifications:
- High School diploma or General Equivalency Diploma (GED)
- Three (3) years of successful office experience that involved serving customers
Preferred Qualifications:
- Associate's degree or 60 college hours
- At least one (1) year's working experience in a college or university setting
- At least one (1) year's working experience managing loan error reports and assisting with reconciliation issues
- At least one (1) year's working experience managing Exit Counseling communication with students
