Specialist II, Financial Aid

Job Details

Title: Specialist II, Financial Aid

Department: DT Financial Aid

Campus Location: Trinity River Campus

Employee Classification: CLR - Clerical

Position Type: FT - Regular

Grant Funded: No

Pay Frequency: Monthly

Compensation Details: Starting Pay - $41,800

Work Hours: Monday - Friday 8:00am - 5:00pm

Remote Eligible: This position is not eligible for remote work

Job Summary:

This role coordinates at least one financial aid program including work-study, Federal loans, verification and return of Title IV funds and assists students with applying for and understanding how to receive financial aid.

Primary Duties and Responsibilities:

Essential Performance Requirements

• Creates reports, business correspondence, application forms, shipping tickets and other materials
• Files financial aid records and reports, posts information to records, sorts and distributes mail, answers telephone and performs similar duties
• Computes amounts, checks totals, and manages various financial aid reports to assist the director with financial aid programs
• Inputs and retrieves financial aid information in connection with the responsibilities of the serving financial aid students
• Processes student loan requests and complete verification processing for students selected for verification
• Provides office management duties for the director of financial aid
• Assists the department with its outreach and awareness efforts, including conducting financial aid presentations
• Interprets and follows prescribed procedures for the production of a large volume of work

Service Excellence

• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

Supervision

• Works under the general supervision of the Director of Financial Aid

Required Minimum Qualifications:

• High School diploma or General Equivalency Diploma (GED)
• Three (3) years of successful office experience that involved serving customers

Preferred Qualifications:

• Associate's degree or 60 college hours
• At least one (1) year's working experience in a college or university setting
• At least one (1) year's working experience managing loan error reports and assisting with reconciliation issues
• At least one (1) year's working experience managing Exit Counseling communication with students