SPH Student Engagement and Success Advisor
Job Summary
This position provides coordination and oversight of SPH programs and activities related to student recruitment, engagement, persistence, academic success, and long-term connection to the school (i.e., alumni engagement).
Responsibilities
STUDENT RECRUITMENT
Develop and produce recruitment materials in collaboration with education program directors, program coordinators, and SPH Director of Marketing. Identify recruitment opportunities and arrange recruitment event(s) for the school's programs. Attend recruitment events organized by other AU offices, including The Graduate School and AU Admissions Office. Create and maintain a system for tracking and engaging potential applicants to answer questions and enhance the rate of conversion from 'interested' to 'applicant' to 'enrolled student'.
STUDENT ENGAGEMENT AND SUCCESS
Develop and produce student orientation in collaboration with education program directors and coordinators. Serve as a first line of contact for students who have questions or concerns that may affect engagement, persistence, and academic progress. Create and maintain a system for tracking and 'touching' all SPH students at least once per semester to conduct wellness checks, connect students with SPH and AU services, review course maps and registration plans, and answer any student questions regarding their program of study. Create and manage monthly student activities, including community-engaged activities, to engage students socially and create community among SPH students.
STUDENT INTERNSHIP COORDINATION
In collaboration with the (faculty) internship advisor and the MPH program director, oversee and manage the MPH internship program. Create and maintain a system for tracking and 'touching' all active SPH internship sites at least once per year to answer questions and ensure ongoing preceptor satisfaction. In collaboration with the internship advisor and MPH program director, identify prospective (new) host sites for MPH internships, meet with potential preceptors to outline the purpose of the internship program and answer questions, and prepare and execute internship site agreements. Prepare PowerPoint materials, learning materials, and step by step guides for students who are doing internships. Create and maintain a system for connecting MPH students with appropriate internship experiences. This may involve brief surveys of (1) students to identify interests and assess skills; and (2) preceptors to identify project needs.
STUDENT ACADEMIC ADVISING/SUPPORT
In collaboration with the Associate Dean for Academic and Student Affairs, develop a student record system to track individualized academic and career advising. In collaboration with the (faculty) capstone advisor and the MPH program director, develop and maintain a system to help MPH students identify appropriate faculty advisors for their capstone projects. In collaboration with the (faculty) capstone advisor, create a system for tracking and 'touching' students at multiple time points during their capstone experience to answer questions and ensure adequate progress. Coordinate capstone presentation events to provide an opportunity for MPH students to share their capstone work. In collaboration with the SPH Assessment/Accreditation Coordinator, collect data and document advising related activities (for CEPH accreditation). Leverage AU's Handshake Platform to collect employment opportunities and connect MPH students with appropriate opportunities. Meet with students during their second year to discuss career plans, connect students with campus resources related to job readiness, and offer connections with employment opportunities. Receive ongoing advising related training via CEPH and AU webinars and workshops and disseminating the information to students.
ALUMNI TRACKING AND ENGAGEMENT
Develop and implement Alumni Engagement Strategy to increase the number of alumni who volunteer in academic programs and alumni donors. Develop, populate, and maintain an alumnus tracking system for all SPH educational programs. Facilitate MPH program's social media page at LinkedIn, or other outlets, to stay engaged with the MPH alumni. Establish and maintain strong and mutually beneficial relationships with Alumni and external contacts. Oversee that development and conduct of alumni surveys for all programs in the school.
OTHER
Performing other related duties as assigned.
Required Qualifications
Bachelor's degree from an accredited college or university with three years of directly related experience working with students in an academic advisor or academic program setting.
Preferred Qualifications
Master's degree in education or related fields from an accredited college or university with student academic advising experience is highly desired.
Knowledge, Skills, & Abilities
Proficient in Microsoft Office and other computer software/databases. Excellent organizational, problem solving, customer service, interpersonal, multi-tasking, organizational and verbal/written communication skills. Ability to coordinate multiple projects simultaneously, meet deadlines despite often interruptions, maintain confidentiality, keep accurate records and make independent decisions. Comprehension of academic guidelines and policies. Must be highly self-motivated and be able to work independently. Must be able to work both independently and as part of a team, take initiative, and collaborate effectively with various internal and external constituents. Must support the leadership and maintain a positive and cooperative team-orientated work environment.
Shift/Salary/Benefits
Shift: Days; Monday - Friday (Work outside of normal business hours may be required). Salary Range: $42,200-$43,888 annually. Pay Band: B7. Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position. Recruitment Period: Until Filled. Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
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