Sr Billing Clerk/Patient Account Representative Healthcare

Leadership/Management regarding take backs, refunds, etc. Ensure integrity of refund, escheat, and billing process Ability to effectively interact, communicate, directly with Payment Posting department, Rev Cycle Leadership, Insurance Carriers, etc. Analyze account / invoice credit balances and resolve via refund, escheat, adjustments, etc., (minor & complex) independently. Recommend and implement corrective action for insufficient payment, take backs, or inappropriate rejections. Analyze nonpayment situations, take backs, refund request, and recommend procedure changes which may resolve such negative trends. Maintain department productivity measures. High school diploma or equivalent combination of education and experience. Ability to handle multiple tasks timely. Current (2-3yrs) experience in Professional or Hospital / Facility accounts receivable collections and credit balance resolution. Considerable knowledge of 3 rd party reimbursement policies and procedures. Familiarity with using 3 rd party payer websites (i.e.: Champs, Availity, etc.) Demonstrated ability to identify, research complex credits. Demonstrated ability to work in a team environment, build trust in working relationships with other staff. Demonstrated ability to work independently. Demonstrated attention to details. Demonstrated problem solving abilities are necessary. Produce high-quality work in a timely, accurate and efficient manner. Excellent verbal and written communication skills. Professional, team oriented, positive attitude. Working knowledge of Excel Experience with Epic billing system Knowledge of Michigan Medicine policies, procedures and as well as regulatory requirements. Experience with Michigan Medicine systems including MiChart (EPIC), Outlook, Zoom, etc Professional or Hospital / Facility billing experience 5+ years Why Join the Revenue Cycle Department, Consolidated Billing Unit Credit Resolution Team? If you are a highly motivated individual, like to be part of a goal oriented team, desire to be part of a unit that is interested in what you bring to the table, like to experience a team built on high collaboration, like to be able to use all your billing knowledge to position the revenue cycle to be the best it can be, and part of a team that gets things done, this IS the team for you to demonstrate your superior skills and knowledge. What Perks and Benefits Can You Look Forward to? Generous Paid Time Off (PTO) and paid holidays Work Remotely Flexible schedule Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended. The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.