"Sr. Coordinator, Teaching and Teacher Leadership Program"

Job Summary

Reporting to the Associate Director of the Teaching and Teacher Leadership (TTL) program, the Sr. Coordinator will be responsible for triaging student-centered support, and operations including admissions, academic requirements, advising communications, community building, and liaising with HGSE’s student success teams (e.g. Office of Student Affairs) and TTL’s external partners (e.g. Cambridge-Harvard Summer Academy) as needed. This position has an on-campus presence most days.

Job Specific Responsibilities:

• Serve as a point of contact for students, answering routine questions, escalating more concerning issues, and/or triaging to the appropriate student services support. Update Associate Director and co-directors on a regular basis.
• Track students’ academic progress, including data analysis across the semester, bringing issues of concern to the Associate Director and/or TTL Faculty Co-Chairs.
• Under the direction of the Associate Director, manage and update TTL handbooks, guidelines for fieldwork, CAP handbook, program policies and procedures.
• With a focus on student wellness, plan and deliver comprehensive, student-centered programming that builds community and supports student success including all logistics.
• With the Associate Director, build the program budget and track expenditures.
• Hire and manage payments for temporary staff.
• Financial processing includes vendors, Pcard reconciliation, etc.
• Act as TTL liaison and administrative lead for the Cambridge-Harvard Summer Academy (CHSA) experience, including logistical planning, hiring, scheduling, community building events, and collaboration with TTL and CPS/CRLS faculty and staff.
• In collaboration with the Admissions Office, coordinate the residency admissions process, including timelines, materials, interview scheduling, and supporting committee meeting agendas; participate in recruitment and yield events as needed.
• Ensure accurate and timely communication with TTL team.
• Under the direction of the Associate Director, support student engagement with PCE.
• Manage communications updates, including Canvas sites, weekly newsletters, websites, HUB, etc.
• Ensure community-building efforts are communicated and streamlined across other HGSE administrative units (e.g., events not duplicated by multiple offices).
• Contribute to residential master’s program initiatives as needed.
• Provides support and coverage for team members during surge capacity and as needed.

Qualifications

Basic Qualifications:

Minimum three years of administrative experience required. Ability to work nights and weekends to support programming and/or department required. Candidates must submit a cover letter in addition to their resume to be considered.

Additional Qualifications and Skills:

• Strong organizational, technical, interpersonal, and communication skills.
• Knowledge of Microsoft Office Suite, intermediate Excel skills.
• Attention to detail with a proven ability to take initiative and accurately manage multiple projects independently and simultaneously.
• Forward thinker, highly collaborative, with a can-do attitude; enjoys creating systems and clarity in complex, novel situations.
• Previous experience working in higher education supportive academic programs and students strongly preferred.
• Familiarity with frameworks or activities that support adult student success.
• Previous experience with financial processing preferred.
• Prior experience in event coordination desired.