Sr. Enterprise Research Administration Business Analyst

Job Location: Raleigh, NC

Department: Enterprise Application Services

About the Department:

Enterprise Application Services (EAS), a unit in the Office of Information Technology (OIT), is responsible for the design, implementation, operation, enhancement, maintenance and operational support of the University's enterprise business applications. This includes: development, operation & maintenance of all enterprise administrative systems (Advancement, Business Intelligence, Financials, HR, Identity Management, Imaging, Non-Credit Education, Portal, Research Administration and Student Information Systems, etc.), configuration management, database administration, maintenance, enhancements, and application integration.

Wolfpack Perks and Benefits:

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential Job Duties:

Help advance NC State's research enterprise by supporting the systems that enable research administration across the University. As the Senior Business Analyst for the Enterprise Research Administration (ERA) System, you will play a critical role in the design, implementation, enhancement, and support of the University's enterprise research administration platform. Working closely with campus stakeholders and IT partners, you will develop and maintain solutions that support the full research lifecycle while ensuring reliable, efficient, and user-focused system functionality across multiple ERA modules.

Key Responsibilities:

Business Analysis & Solution Development

• Partner with campus stakeholders and IT teams to analyze business needs, develop functional and technical specifications, and design, configure, and enhance the Enterprise Research Administration (ERA) System.
• Support multiple ERA modules, including Conflict of Interest/Commitment, Animal Care & Use, Human Subjects, Proposal Development, Proposal Tracking, Subrecipient, and Post Award Management.
• Design, build, and implement practical, cost-effective business solutions that integrate seamlessly within a complex enterprise environment while evaluating emerging technologies for future organizational needs.

System Implementation & Project Management

• Prepare, maintain, and communicate project plans that support the full software development life cycle (SDLC), from requirements gathering through implementation and post-migration validation.
• Coordinate development activities, monitor project progress, and collaborate with campus and IT partners to ensure projects are completed accurately and on schedule.
• Support system configuration, code and integration development, testing, Subject Matter Expert (SME) training, and ongoing operational support.

Testing, Quality Assurance & Technical Support

• Perform detailed business analysis, solution development, regression testing, performance testing, and quality assurance activities to ensure system reliability and functionality.
• Develop and maintain technical documentation, communicate project status, and support continuous system improvements through effective troubleshooting and issue resolution.
• Assist customers with defining requirements, implementing solutions, testing enhancements, and resolving technical and functional issues in a timely and effective manner.

If you are someone who enjoys solving complex business and technical challenges, collaborating with varied stakeholders, and developing enterprise solutions that support research and innovation, we encourage you to apply. If you thrive in a collaborative environment, have a passion for continuous improvement, and are committed to delivering high-quality systems and exceptional customer service, we'd love to have you join the Enterprise Research Administration team.

Other Responsibilities:

In addition to the core responsibilities of this role, there may be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department's operations.

Minimum Education and Experience:

• Master's degree and at least two years of relevant experience; or Bachelor's degree with at least three years' of relevant experience; or an equivalent combination of education, training and relevant experience.
• All degrees must be received from appropriately accredited institutions.
• For management-level roles, also include with the above requirements 1-2 years of supervisory experience.

Other Required Qualifications:

• Experience configuring and supporting InfoEd's enterprise software application, including managing system settings, security, forms, reports, scheduled tasks, or comparable administrative functions.
• Demonstrated experience analyzing business and technical requirements, identifying complex problems, and developing practical solutions that support business processes and customer needs.
• Experience working through all phases of the Software Development Life Cycle (SDLC), including requirements gathering, business analysis, solution design, testing, documentation, implementation, and post-deployment support.
• Demonstrated ability to manage multiple concurrent projects, balance competing priorities, and meet deadlines while collaborating effectively with business stakeholders, technical teams, and leadership.
• Experience planning, executing, and documenting testing activities, including functional, regression, or user acceptance testing, to ensure system quality and reliability.
• Demonstrated ability to communicate technical and functional information effectively through written documentation and verbal communication with both technical and non-technical audiences.

Preferred Qualifications:

• Proficiency with Microsoft Office, Google Apps (Docs, Sheets, Forms, etc.)
• Process flow charting tools (Visio, Lucid Charts, etc.)

Required License(s) or Certification(s): N/A

Valid NC Driver's License required: No

Commercial Driver's License required: No

Job Open Date: 09/10/2026

Anticipated Close Date: Open until filled

Special Instructions to Applicants:

Along with your completed application, please include a resume.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Position Number: 00107025

Position Type: EPS/SAAO

Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.0

Appointment: 12 Month Recurring

Mandatory Designation - Adverse Weather: Mandatory - Adverse Weather

Mandatory Designation - Emergency Events: Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies

Department ID: 515001 - Enterprise Application Services

EEO:

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

NC State: Think and Do

NC State was founded with a purpose: to create economic, societal and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, we're a pre-eminent research enterprise with 12 colleges excelling in all major academic fields.

Our 34,000 high-performing students take what they learn in the classroom and apply it in the real world by conducting research, working in internships and co-ops, and performing acts of world-changing service. That experiential education ensures that they leave here ready to lead the workforce. NC State's 13:1 student-faculty ratio is one of the reasons why we're the best college for your money in North Carolina (Money) and the No. 5 best value among public universities nationally (U.S. News & World Report).

Overcoming Challenges, Improving Lives

NC State is one of only two universities in the nation leading two National Science Foundation Engineering Research Centers - one developing wearable, self-powered health monitors, and the other researching smart-grid technology. We're also leading interdisciplinary efforts to curb nuclear proliferation, help farmers confront climate change and build a new American manufacturing sector.

Our research doesn't just get published in a journal or sit on a shelf; it makes an impact. NC State is No. 6 nationwide in commercialization agreements based on university research, and we're No. 2 among universities without a medical school. Our Cooperative Extension Service provides research-based information to citizens in all 100 North Carolina counties. In addition, our industrial extension unit - Industry Expansion Solutions - has created an economic benefit for the state's manufacturers averaging $149 million per year since 2005.

Bright Minds Creating a Bold Future

NC State's 9,000 faculty and staff are world leaders in their fields, bridging the divides between academic disciplines and training high-caliber students to meet tomorrow's challenges. NC State students won two Goldwater scholarships, five Fulbright scholarships, one Churchill scholarship and a record-breaking 25 National Science Foundation graduate research fellowships in the 2016-2017 academic year. In addition, 25 faculty are members of the National Academies.

Our Centennial Campus, an award-winning public-private research campus, is home to more than 70 partner organizations working alongside more than 70 NC State research and academic units. Centennial is also the location of the innovative Hunt Library, which Time magazine has dubbed "the library of the future."

In Raleigh and Around the World

It all happens in one of the best cities in America. A top spot for job-seekers and tech professionals, Raleigh is nationally recognized as a leading urban center:

• No. 2 hot spot for tech jobs (Forbes, 2016)
• No. 3 best city for young professionals (Forbes, 2016)
• No. 4 best city for jobs (Glassdoor.com, 2017)
• No. 4 best place to live (U.S. News & World Report, 2016)
• Best big city in the Southeast (Time, 2016)
• Selected as a Google Fiber expansion city

With Durham and Chapel Hill, Raleigh anchors the Research Triangle, a national hotspot for high-tech enterprise. The top companies in the region - including IBM, Cisco Systems, SAS Institute, Biogen Idec and GlaxoSmithKline - are among the country's best employers. They also lead the way in hiring new NC State graduates.

More than 130 years after its creation, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.