"Sr. IT Business Analyst"

Sr. IT Business Analyst

Company: Salve Regina University

Job Location:

Category: Network/System Administrator

Type: Full-Time

Company Description:

Salve Regina University, ranked as one of the most transformative colleges in the United States by Money Magazine, is a comprehensive Catholic University located in the scenic coastal community of Newport, Rhode Island. The University's commitment to academic success and personal discovery extends beyond its historic campus into a dynamic world where the application of higher thinking and skill are most valued. Salve Regina offers bachelor's and master's degree programs, graduate certificates, and doctoral programs in humanities, international relations and nursing. Enrollment includes more than 2,600 undergraduate and graduate students from across the U.S. and around the world.

Job Description:

This position is eligible for up to two days remote work per week.

BASIC FUNCTION:

The Sr. IT Business Analyst will build strong relationships with business users to understand their needs and identify solutions that enhance the efficiency and effectiveness of data-driven processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work closely with stakeholders to develop a deep understanding of assigned business areas, partnering with them to optimize applications, troubleshoot issues, and gather requirements for complex enhancements.
• Analyze and redesign workflows within enterprise systems by developing functional specifications, configuring solutions, conducting system testing, and implementing enhancements to improve data integrity, process efficiency, and system performance.
• Collaborate with university departments to develop detailed documentation such as business requirements, flows and user guides.
• Lead meetings and workshops with stakeholders to drive collaboration, guide discussions, build consensus, and ensure alignment between business needs and technology solutions.
• Serve as a collaborative liaison between functional users and IT teams, working closely with stakeholders to understand business needs and translate them into clear, actionable technical requirements for IT and vendor partners.
• Conduct data analysis to evaluate whether workflows and system processes meet business needs, ensuring that proposed process improvements adhere to data quality standards and result in accurate, reliable outcomes.
• Build strong relationships with stakeholders and IT teams through proactive communication to ensure business needs are understood and solutions stay aligned.
• Research systems, best practices, and peer institutions to suggest improvements and benchmark university processes against industry standards.

OTHER DUTIES AND RESPONSIBILITIES:

• Collaborate with IT teams and leadership in the planning and execution of tasks in the use of technology to meet both department and University goals.
• Ensure process enhancements align with cybersecurity best practices, seeking support from the IT Security team when needed.
• Assists with the support of Enterprise Applications used by University departments
• Support data quality and data governance initiatives by helping to define data standards, identify inconsistencies, and promote best practices for data management across departments.
• Perform such other related duties that may be assigned.

LICENSES, TOOLS AND EQUIPMENT: N/A

ENVIRONMENTAL CONDITIONS: The incumbent is not substantially exposed to adverse environmental conditions.

Requirements:

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Business, IT, Finance, Information Systems, or related field.
• 5 years of progressive business analysis experience, including exposure to IT projects
• Skilled in requirements documentation, process mapping, and stakeholder communication.
• Proficiency with analytical tools (e.g., Excel, Power BI, Tableau) to measure data quality within enterprise systems
• Comfortable operating within ERP, CRM, or other enterprise systems frameworks.
• Capable of analyzing existing processes to identify gaps and efficiencies.
• Able to translate business needs into clear, feasible specifications.
• Strong communication for collaborating across departments and levels.

REQUIRED SKILLS AND ABILITIES:

• Strong analytical and problem-solving skills
• Detail oriented
• Excellent oral and written communication skills at technical and non-technical levels.
• Ability to provide exemplary service to our end-users and proactively seek opportunities for service improvement
• Ability to maintain a positive attitude towards providing customer service and building relationships with users
• Ability to organize and prioritize multiple tasks with the ability to follow each to resolution
• Ability to work effectively as a team member or independently as appropriate

PREFERRED QUALIFICATIONS:

• 5+ years experience working with enterprise-level applications in a higher education environment.
• Exposure to data governance, QA/testing, or process improvement methodologies like Lean or Six Sigma.

Additional Information:

Salve Regina University offers generous benefits to eligible employees including (waiting periods apply):

• health, dental and vision coverage available on the first of the month following date of hire
• 403(b) retirement plan through TIAA with employee and employer contributions as well as access to advising services
• long-term disability coverage
• employer-paid life and AD&D insurance
• up to 100% free tuition at Salve for eligible employees and qualified dependents
• robust wellness program and free access to the on-campus Fitness Center

Other available benefits include:

• supplemental life insurance for employees and dependents
• supplemental insurance coverage through Aflac
• Tuition Exchange scholarship program. Application available for qualified dependents of eligible employees working full-time
• discounted pet insurance through ASPCA
• student loan forgiveness assistance program (SAVI)
• employee Assistance Program through Coastline EAP
• flexible spending health and dependent care accounts
• health savings accounts
• 529 collegebound saver program
• paid parental leave and adoption assistance

For more detailed information on Salve's benefits, visit https://salve.edu/human-resources/benefits.

Salve Regina University strives to cultivate belonging values through diversity, equity inclusion in order to foster a welcoming culture for our staff, faculty and students, as well as the wider community. Salve Regina University embraces all people with grace. No matter the path traveled to get here, the University acknowledges that many identities will intersect. Salve Regina belongs to all in its community.

Application Instructions:

Applicants must apply online for any open staff and faculty positions by providing a cover-letter and resume. Pre-employment background checks and reference checks are required of successful candidates. Salve Regina University participates in E-verify.

Please provide three professional references (1 current/former supervisor, 2 colleagues). If you are selected as one of our finalists applicants for the position, we will request the referee's you listed in your application to complete a reference screening form. By adding your referee's contact information below, you consent to allow Salve Regina University to contact your referee's for written references.

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