"Sr Qual Improvement Consultant"

Key Responsibilities

• Serves as an internal consultant to the quality improvement teams and as a quality improvement liaison and resource person throughout assigned department(s) on medium to large scale projects in accordance with Program for Patient Safety and Quality (PPSQ) and the Strategic Plan for Quality and Safety. Collaborates with other hospital QI personnel and with other departments involved in hospital-wide QI activities to achieve desired results on improvement projects.
• Facilitates, coordinates, and provides project management for quality improvement teams, strategic planning sessions, as well as other organizational meetings as requested and needed. Act as a bridge and translator between the aims of clinicians and the requirements of the application specialists so that work products are well defined and efficiently delivered.
• Prepares regular status reports on the progress of work teams to various internal constituents to keep them apprised of progress, potential barriers, lessons learned, and related topics; to include the timely submission of monthly reports for all strategic improvement priorities.
• Presents and interacts with department and hospital leaders regarding the results of improvement efforts and the ongoing performance of clinical processes. Participates in the development of abstracts and manuscripts as a co-author.
• Advises on tools, methods and criteria for monitoring care delivery processes and outcomes and evaluating effectiveness of changes.
• Responds to requests for data from insurers and other external organizations. Participates in committees within the health care industry and in the community in order to collect and exchange information.
• Maintains knowledge of current professional and industry trends and practices through participation in relevant professional/industry organizations and attendance at conferences and other continuing education programs.
• Contributes to teamwork and selects, trains and supervises work of temporary support personnel as needed.

Minimum Qualifications

Education: Bachelor's Degree. Master's Degree in Public Health, Healthcare Management or a closely related field preferred.

Experience: 2 years' experience as a Quality Improvement Consultant at BCH with proven track record of results or minimum 4 years quality improvement experience in a complex medical center with similar record of results. Experience with clinical teams, including physician participants is also required. Demonstrated experience with quality improvement methodologies, tools and publishing related manuscripts is required. Experience with clinical teams, including physician participants is also required. Analytical skills to resolve complex problems requiring the use of scientific, mathematical, or technical principles and in-depth, experienced-based knowledge. Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations. Ability to work effectively with ambiguity and with diverse internal and external constituencies.

Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

About Boston Children's Hospital

Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.