Sr. Slate CRM Analyst

Department: Campus Solutions

Salary: $95,900.00 - $110,250.00

This position is a remote position, that requires limited monthly in person obligations.

Provides senior level functional support and analysis for one or more of the university's Enterprise Resource Planning (ERP) application modules. Pursuant to the State of Texas Executive Order No. GA-48, this position researches, works on, or has access to critical infrastructure and requires the ability to maintain the security or integrity of the University infrastructure.

This position requires personnel be routinely reviewed to determine whether or not criminal history or continuous connections for the government or political apparatus of a foreign adversary might prevent the employee from being able to maintain the security or integrity of the infrastructure.

1. Designs, develops, and implements system modifications and upgrades to enhance functionality of one or more assigned ERP application modules.
2. Drafts business case documents, specifications, and flow charting for changes to business processes.
3. Performs preliminary/cursory testing and recommends improvements for assigned application modules.
4. Resolves complex system issues reported by UHS business owners and end users.
5. Leads priority meetings with UHS business owners and end users to identify critical issues and discuss system updates. Reports issues to application lead or technical staff as needed.
6. Analyzes system modifications and navigation infrastructure for functionality and efficiency. Creates component customization for department end users as needed.
7. May serve as a campus security administrator for an assigned ERP application module. Review requests and assigns appropriate security roles.
8. Schedules training sessions, creates job aids, and conducts end user training.
9. Creates and analyzes standard and ad-hoc queries and reports.
10. Performs other job-related duties as assigned.

MQ: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Requires a minimum of five (5) years of directly job-related experience.

Additional Job Posting Information: Department is willing to accept education in lieu of experience. Department is willing to accept experience in lieu of education.