"Staff Assistant, Professional, Corporate, & Community Education in the College of Continuing Studies"

Department Summary:

Bridgewater State University is an inclusive community dedicated to the lifelong success of all students, focused on the continuous improvement of its people, and responsible for leading innovation that benefits Southeastern Massachusetts, the commonwealth, and the world. Bridgewaters accessible environment of teaching and learning stimulates critical thinking, pursuit of new knowledge, and deeper understanding, the cultivation of meaningful and diverse interpersonal relationships, and fostering an appreciation for global engagement, all aimed at transforming lives and improving the human condition.

Our commitment to diversity, equity, and inclusion is reflected in our institutional values, which ensure that all students are supported and succeed.

The College of Continuing Studies offers access to Bridgewater State University by providing pathways to degrees, credentials for post-traditional students, and noncredit professional, corporate, and community education programs. We offer high-quality, flexible programs and courses-on campus, online, and at our satellite locations-that allow students with complex lives to achieve their educational, professional, and lifelong learning goals.

Position Summary:

The Staff Assistant for Professional, Corporate, and Community Education plays a key role in the day-to-day operations of several noncredit programs, including Senior College, the Executive Leadership Institute (ELI), and other professional development offerings.

This position requires a highly organized, detail-oriented individual who can manage multiple programs, timelines, and partnerships simultaneously while maintaining a strong commitment to exceptional customer service and inclusive practices. The Staff Assistant will serve as a primary point of contact for participants, instructors, and partner organizations, ensuring that all programs run smoothly from registration to completion.

The Staff Assistant will be responsible for assisting Senior College members with completing their applications, processing payments, ensuring that they receive BSU credentials, and have access to technology and other resources necessary for them to access their courses. The Staff Assistant will work with the Director and external partners to schedule Senior College courses, coordinate the logistics for both in-person and virtual courses, and will work with faculty on technology and access issues. This person will also assist with the administration of ELI, including assisting with planning for both virtual and in-person events. Duties will also include assisting with marketing activities such as the creation of newsletters and social media marketing posts.

The ideal candidate will be equity-minded, patient, highly organized, and responsive, particularly in working with older adult learners.

As a member of the College of Continuing Studies Team, the Staff Assistant will assist in office coverage, including our reception desk, phones, and general email accounts on an as needed basis.

The Schedule for this position is Monday-Friday (Saturdays and Sundays as days off, occasional evening and weekend hours may be required.)

This position is located on campus in Bridgewater, MA. This position may be eligible for hybrid or remote work in accordance with BSU remote work policy.

This is an exempt, APA unit position and is subject to the terms of that union agreement.

Position Type:

APA Professional

Essential Duties:

• Coordinate course and event programming for Senior College and other Corporate and Community programs, working closely with the Director, the Associate Director, the part-time Program Assistant and external community partners.
• Act as a liaison with off-campus partner sites (Plymouth, Attleboro, Norton, East Bridgewater, Sandwich, Bridgewater) to ensure seamless delivery of in-person courses.
• Manage multiple program calendars, schedules, and logistics for both in-person and virtual courses/events.
• Track and maintain detailed program data (enrollment, participant outcomes, marketing analytics, etc.).
• Process instructor and consultant stipends, ensuring timely and accurate payments.
• Prepare correspondence, announcements, and marketing communications as needed.
• Administer and monitor departmental budgets with a high level of accuracy: create and process invoices, requisitions, purchase orders, and track departmental expenditures and payments.
• Assist with office coverage, including reception, phones, and email accounts, as needed.
• Perform other duties as assigned.

Required Qualifications:

• Experience working with older adults and/or demonstrated transferable experiences that establish a desire to exercise significant patience and understanding for older adult learners, while in the pursuit of exemplary customer service and support for this population.
• Advanced computer skills, including proficiency in Microsoft Excel, Word, Outlook and other web-based applications.
• Must be able to identify, organize, and prioritize multiple job responsibilities.
• Must have the ability to carry out responsibilities with limited supervision.
• Experience with financial management tasks, including creating invoices, requisitions, purchase orders, and tracking payments or budgets.
• Excellent verbal and written communication skills, strong interpersonal skills, and attention to detail are required, as is flexibility and a positive attitude.
• Demonstrated commitment to equity and inclusion in administrative or customer service work.
• Ability to adapt to changing priorities and multi-task.
• Valid drivers license and the ability to occasionally drive to off-site locations when needed.
• Bachelors degree.

Preferred Qualifications:

• Experience in an educational or nonprofit setting supporting community or continuing education programs.
• Familiarity with student information systems (Banner and CampusCE), CRM systems (Element451), and event management systems (EMS).
• Masters degree in education, public or business administration, human resources, or related degree.

Work Environment:

Bridgewater State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employee with disabilities. To request a reasonable accommodation for the application process, please complete and submit this electronic form: https://cm.maxient.com/reportingform.php?BridgewaterStateUniv&layout_id=18

Special Conditions for Eligibility:

Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check. Bridgewater State University is an E-Verify employer

This position is not eligible for H-1B sponsorship.

Salary Range:

$57,000 - $60,000

Posting Number:

S01279P

Open Date:

11/19/2025

Close Date:

01/18/2026

Open Until Filled:

Yes

Special Instructions to Applicants:

Please note the following information is required to complete your application for this position:

• A minimum of three (3) professional reference entries in space provided on the application form.
• Resume/CV
• Cover Letter
• Equity and Inclusion Statement- a personal statement on a candidates past efforts to enhance diversity, equity, and inclusion. The equity and inclusion statement is an opportunity for candidates to discuss scholarship, professional skills, and demonstrable experience that would enhance the universitys efforts to promote a diverse, equitable, and inclusive community. Equity and inclusion statements will be considered as part of a transparent and comprehensive review of candidates application materials.

To apply, visit https://jobs.bridgew.edu/postings/31586

Bridgewater State University is an equal employment opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.