Position Summary

Under general supervision of assigned manager/supervisor, serve as a staff assistant in providing student services and information on college programs.

This position is assigned to the CalWORKs Office. The CalWORKs Office maintains a focus on promoting student success, educational attainment, workforce development, and long-term self-sufficiency among CalWORKs students.

Typical Duties

Familiarize students to available resources, services and programs, individually or in groups; answer questions regarding assigned program requirements; present workshops on topics related to area of assignment; assist students with completing related forms and reviewing for completion; interpret program regulations or benefit requirements for assigned area, and assist students in obtaining needed supportive services; serve as a resource person to students and staff on area of assignment; work in cooperation with campus faculty, staff, other campus student resources, and related community agencies to serve student needs and represent the college; assist with advertising the resources and programs provided by area of assignment, such as bulletin announcements, newsletters, flyers, handouts, web pages, and other visual displays; assist with outreach efforts including visits to secondary schools or community organizations; assist with coordination and support of campaigns for recruitment, retention and completion efforts; record and coordinate student documentation and maintain related records; assist with follow-up studies and activities relating to the evaluation of services provided by the program; maintain confidential information and materials; perform general office duties such as filing, data entry, maintaining records, answering the phone, and making appointments; assist with the development of the master calendar of events, and other related scheduling; order, review, catalog, inventory, maintain materials, and prepare and update lists of information and available resources; create, modify, and maintain reports, records and forms used; attend appropriate conferences, workshops and staff meetings as assigned; recruit, interview, hire, and train temporary employees, and assist with processing related timesheets; assist with monitoring budget information, such as processing requisitions and other related budget processes; perform related duties as assigned.