Standardized Patient-LSH

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Services 209 Pay Range: $28.41 - $41.25

Job Description

The Standardized Patient is a professional contributor to the simulation experiences of WGU nurse practitioner students with educational experience as a Registered Nurse or Certified Teacher. This role is responsible for playing the part of the patient during the Objective Structured Clinical Examinations (OSCEs) for nurse practitioner students. During each OSCE the standardized patient plays the role of a fictional patient using a scripted case, is responsible for being prepared to play the specific role for each OSCE and is responsible for creating a backup recording of each completed OSCE. The standardized patient is responsible for helping students troubleshoot common technological issues during OSCEs and is punctual for student OSCE experiences. This individual is responsible for cultivating a robust community of practice around innovative and effective simulation experiences.

Primary Responsibilities

• Responsible for playing the role of the patient during the Objective Structured Clinical Examinations (OSCEs) for nurse practitioner students.
• During each OSCE the standardized patient plays the role of a fictional patient using a scripted case, including chief complaint, past medical history, physical examination findings, and appropriate responses during the simulated case.
• Responsible for being prepared to play the specific role for each OSCE using the scripted case.
• Responsible for creating a backup recording of each completed OSCE.
• Responsible for helping students troubleshoot common technological issues during OSCEs.
• Remains punctual for student OSCE experiences.
• Acts as a steward for carrying out WGU's mission and strategic vision by demonstrating effective and consistent commitment to learner-centered, competency-based educational support.
• Fosters student learning through innovative, effective learning practices.
• Responds with urgency to meet student needs and communicates professionally and respectfully with students and all other members of the WGU community.
• Responds promptly to student and faculty communication.
• Uses technology-based OSCE recording and communication platforms to aid students in the development and demonstration of competencies.
• Participates in all required training activities.
• Consistently exhibits WGU Leadership Principles.
• Performs other related duties as assigned.
• This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.

Qualifications

Knowledge, Skills, and Abilities

• Excellent time management skills.
• Ability to accurately and consistently perform specific OSCE scenarios including demonstrating symptoms, problems, and or behaviors associated with the OSCE scripts.
• Ability to effectively communicate with students acting as providers and WGU faculty.
• Ability to remain in character when dealing with students playing the role of a healthcare provider.
• Ability to keep all OSCE case information confidential.
• Ability to be discrete in answering student questions in order to not give away additional case information. (Don't lead the student)
• Ability to manage time in order to prevent OSCEs from running over the assigned time per case.
• Must demonstrate technological competency: OSCE recording and communication platforms.
• Extraordinary customer service orientation.
• Strong verbal and written communication skills, with ability to present information clearly, concisely, and accurately; friendly, persuasive speaking and writing style.
• Well organized - conscientious and detail oriented.
• Strong understanding, acceptance, adherence, and promotion of the tenets of competency-based education in the WGU model.

Anticipated Schedule: Standardized Patients may work up to 20 hours per week, depending on scheduling needs and business demand. Typical weekday hours may fall between 5-10 pm EST, while weekend hours offer greater flexibility.

Please note: This schedule is intended to provide an estimate of potential hours based on student volume and business needs. It does not guarantee specific hours or pay.

Minimum Qualifications

• Bachelor's degree from an accredited institution.
• Candidates who do not possess a bachelor's degree may be considered if they have equivalent directly related professional experience performing the essential functions of the position. Equivalent experience is generally defined as one (1) year of experience for one (1) year of college-level education and is subject to hiring manager discretion.

Preferred Qualifications

Two (2) or more years of experience as:

• a certified teacher; or
• a registered nurse.

This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.

Position & Application Details

Part-time Regular Positions (classified as regular and working less than 30 standard weekly hours): This is a part-time, regular position (classified for less than 30 SWH) that is eligible for vision and mental healthcare; flexible spending account; voluntary life insurance; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and prorated paid holidays and accrued sick time.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.