Starbucks Barista
Job Summary
The University of Utah Campus Store is seeking a Starbucks Barista who is responsible for delivering exceptional customer service while preparing and serving high-quality Starbucks beverages and food items in accordance with Starbucks standards. This position supports the daily operations of Starbucks locations within the University of Utah Campus Store, including the Main Campus Store Starbucks and the J. Willard Marriott Library Starbucks. Baristas create a welcoming environment for students, faculty, staff, and visitors while maintaining food safety, cleanliness, and operational excellence.
Responsibilities
- Provide exceptional customer service to students, faculty, staff, and visitors.
- Greet customers, take orders accurately, and process transactions through the point-of-sale system.
- Prepare and serve Starbucks beverages, food items, and other products according to established recipes and standards.
- Maintain beverage quality, consistency, and presentation standards.
- Operate cash registers and handle cash, credit card, mobile, and campus-related transactions accurately.
- Follow all food safety, sanitation, and health department regulations.
- Maintain a clean, organized, and safe work environment, including customer seating areas, counters, equipment, and storage spaces.
- Restock products, ingredients, supplies, and merchandise throughout shifts.
- Monitor inventory levels and communicate product needs to supervisors.
- Receive, stock, and rotate inventory according to established procedures.
- Assist with opening, closing, and shift change procedures.
- Maintain knowledge of Starbucks products, promotions, and menu offerings.
- Respond to customer questions and concerns in a professional and timely manner.
- Work collaboratively with team members to ensure efficient operations during peak business periods.
- Support operational needs at both the Campus Store Starbucks and Marriott Library Starbucks locations as assigned.
- Follow University of Utah Campus Store and Starbucks policies, procedures, and service standards.
Minimum Qualifications
Current Food Handler's Permit within one month of employment; must be able to read, write, and follow verbal instructions in English; and a commitment to providing excellence in service required. Six months food handlers' experience is preferred.
Preferences
- Previous experience in customer service, food service, retail, or coffee shop environments.
- Experience operating cash registers and handling financial transactions.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.
- Ability to learn and follow Starbucks beverage recipes, standards, and procedures.
- Demonstrated reliability, punctuality, and strong work ethic.
- Ability to work flexible schedules, including mornings, evenings, weekends, and university event periods.
- Ability to stand for extended periods and lift up to 25 pounds.
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