Job Summary
The Enrollment Management division at CU Boulder is seeking a Strategic Business Analyst to join the Enrollment Management Strategy & Solutions team! This position plays a key role in supporting process improvement work for the division, while serving as a primary liaison to Student Financial Services. Reporting to the Enrollment Management Strategy & Solutions team, this role will work closely with collaborators throughout Enrollment Management to maintain organized and timely project delivery. This role will serve in a critical role in synthesizing complex input, producing clear and actionable documentation, and mapping business processes that deliver effective solutions across key systems such as case management platforms, CRM tools, reporting and analytic environments, and system integrations.
Enrollment Management Strategy & Solutions is part of the Enrollment Management division and is responsible for leading critical initiatives and increasing operational efficiencies across the Enrollment Management division through centralized process improvement, championing transformational change, and fostering a culture of innovation for new ideas and processes that advances the division forward. Under the guidance of the Vice Chancellor for Enrollment Management, this unit provides vision, support, and operational oversight by leading cross functional projects and initiatives to ensure alignment with division and institutional goals.
This full-time position reports to the Director of Strategic Initiatives and has a dotted line supervisory relationship to the Director of Customer Experience. This role is responsible for developing a strong technical understanding of workflows. It includes identifying areas for improvement and making sure technical solutions remain compliant and aligned with key strategic priorities.
The Strategic Business Analyst serves as a critical bridge between Enrollment Management (EM) functional areas and technical teams, ensuring that business needs are clearly understood, documented, and translated into actionable requirements. This role provides division-wide business analysis support for technology, process improvement, and service delivery initiatives, with a critical focus on Student Financial Services (SFS). This role brings essential context that strengthens requirements clarity and ensures solutions align with the student experience.
This is a 3-year limited-term position.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
Who We Are
As one of only 35 U.S. public research institutions in the Association of American Universities (AAU), CU Boulder is about realizing the positive impacts of new knowledge.
From offering dozens of exciting programs in a range of academic fields, to serving as one of the world’s most dynamic research and innovation hubs, to working closely through hundreds of public outreach efforts with communities across Colorado and the world, we take pride in helping our students, faculty, staff, and partners turn new insights into productive outcomes that change lives.
What Your Key Responsibilities Will Be
Requirements Analysis & Business Process Support
The Enrollment Management division at CU Boulder is seeking a Strategic Business Analyst to join the Enrollment Management Strategy & Solutions team! This position plays a key role in supporting process improvement work for the division, while serving as a primary liaison to Student Financial Services. Reporting to the Enrollment Management Strategy & Solutions team, this role will work closely with collaborators throughout Enrollment Management to maintain organized and timely project delivery. This role will serve in a critical role in synthesizing complex input, producing clear and actionable documentation, and mapping business processes that deliver effective solutions across key systems such as case management platforms, CRM tools, reporting and analytic environments, and system integrations.
Enrollment Management Strategy & Solutions is part of the Enrollment Management division and is responsible for leading critical initiatives and increasing operational efficiencies across the Enrollment Management division through centralized process improvement, championing transformational change, and fostering a culture of innovation for new ideas and processes that advances the division forward. Under the guidance of the Vice Chancellor for Enrollment Management, this unit provides vision, support, and operational oversight by leading cross functional projects and initiatives to ensure alignment with division and institutional goals.
This full-time position reports to the Director of Strategic Initiatives and has a dotted line supervisory relationship to the Director of Customer Experience. This role is responsible for developing a strong technical understanding of workflows. It includes identifying areas for improvement and making sure technical solutions remain compliant and aligned with key strategic priorities.
The Strategic Business Analyst serves as a critical bridge between Enrollment Management (EM) functional areas and technical teams, ensuring that business needs are clearly understood, documented, and translated into actionable requirements. This role provides division-wide business analysis support for technology, process improvement, and service delivery initiatives, with a critical focus on Student Financial Services (SFS). This role brings essential context that strengthens requirements clarity and ensures solutions align with the student experience.
This is a 3-year limited-term position.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
Who We Are
As one of only 35 U.S. public research institutions in the Association of American Universities (AAU), CU Boulder is about realizing the positive impacts of new knowledge.
From offering dozens of exciting programs in a range of academic fields, to serving as one of the world’s most dynamic research and innovation hubs, to working closely through hundreds of public outreach efforts with communities across Colorado and the world, we take pride in helping our students, faculty, staff, and partners turn new insights into productive outcomes that change lives.
What Your Key Responsibilities Will Be
Requirements Analysis & Business Process Support
- Support constituent discovery sessions with supervisor to gather, clarify, and document business needs across EM.