student academic service retention efforts including Supplemental Instruction (SI), tutoring, and Peer-Assisted Student Success (PASS) programs. Recruits, interviews, hires, and trains up to 120 student employees, which include SI leaders, tutors, and PASS leaders for assigned disciplines.
Job Function:
- Supervises, observes and meets regularly with SI leaders, tutors, and PASS leaders.
- Makes decisions about appropriate assignment of student employees to specific support roles in Student Academic Success Service (SASS).
- Conducts professional development sessions, workshops and training for student leaders based on CRLA accreditation.
- Recommends improvements to university administration to enhance the effectiveness of academic support programs.
- Ensures programs are aligned with certification standards set forth by the College Reading and Learning Association.
- Collaborates with team to collect, analyze, and evaluate data for reporting outcomes of SASS on course grades, retention, and degree progression
- Develops, updates, and maintains training materials, forms, policies and procedures for SASS.
- Builds and maintains academic support schedules for SI, PASS leaders, and tutors.
- Evaluates academic needs and updates course schedule to reflect academic support.
- Manages attendance reporting database and generates regular reports.
- Creates student surveys for scheduling purposes and program assessment.
- Presents to faculty and university staff about the SI program and alternative academic support services offered by SASS.
- Supports expansion and promotion efforts for SI, tutoring, and PASS.
Marginal Functions:
- Perform other duties as assigned by immediate supervisor.
- Attend conferences
- Continue professional development
Required QualificationsMaster's or Bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.
UNF’s Student Success team offers a high energy, collegial work culture where team members contribute every day to helping students succeed. After completing onboarding and training in this position you can be part of a hybrid team (mix of on-campus and in-state remote work). You will rapidly develop portable, marketable skills, expand connections to other professionals in Higher Education, and enjoy opportunities for mentorship and professional development. Your day-to-day efforts will emphasize self-directed and autonomous work. In addition to being part of a dynamic team, you will also have access to a competitive benefits package including UNF’s Employee Education Program, which includes up to 6 hours of tuition-free courses each semester. In addition to skill specialization and professional development opportunities in this role, you could potentially earn a doctoral degree in Educational Leadership or a master's degree or certificate in one of UNF’s 75 graduate programs in arts and sciences, business, computing and engineering, education, and health. Apply today to become part of a team that empowers students with knowledge, resources, and opportunities to succeed.
