Job Details
Student Accounts and Cashier Associate - PT
Part-time Staff
Sugar Grove Campus
Hybrid Option: No
Join our dynamic team at Waubonsee Community College, where your career can flourish. Be part of a transformative institution, dedicated to making a positive impact in our community and the lives of our students. Waubonsee Community College is committed to hiring and retaining exceptional faculty and staff who are committed to the college’s culture of collaboration, professional growth and student success. Your future starts here – join us today!
The Student Accounts and Cashier Associate is responsible for providing high quality customer service, managing student accounts, processing payments from students and other entities, and maintaining collection efforts. This position reports to the Student Accounts and Cashier Manager.
Duties
- Collect and process in-person or electronic payments from students and other entities into the student information system.
- Provide exceptional customer service to students, staff, and community members with goal of solution-based outcomes either in-person or in a remote setting.
- Manage cashiering functions that include balancing a cash drawer, reconciling payments, and preparing deposits for the bank.
- Collect past due balances from current students, graduates, and withdrawn students by proactively making outreach phone calls, reporting accounts to the collection agency, and managing remittance of payments.
- Provide students advice on payment options, handle disputes related to student accounts and payment in a professional manner.
- Maintain accurate information for student account records by period review, update, and reconciliation.
- Serve as the primary back up support for the Student Accounts Technician and other Student Accounts and Cashier Associate when needed.
- Perform other duties as assigned.
Minimum Qualifications
- High School diploma or equivalent required; Associate Degree preferred.
- Strong public service orientation and excellent interpersonal skills.
- Some clerical, bookkeeping, and phone experience preferred.
- Microsoft Office computer skills, internet competency required, and ability to become proficient in required departmental software.
- Familiarity with collection procedures preferred.
- Ability to maintain strict confidentiality.
- Ability to refer to policy and procedures when applying information and making decisions.
- Ability to work without direct supervision and demonstrate accuracy.
- Attention to detail with excellent written and verbal communication skills.
- Ability to work varied hours/days according to business needs.
Please attach the following documents when applying:
- Cover Letter - Yes
- Resume - Yes
- References - No (Can be provided at interview)
- Transcripts - No (Can be provided at interview)
Position Details
req2177
Grant Funded: No
Compensation Range: 19.33 - 23.29
Compensation Type: Hourly
Compensation Currency: USD
Compensation: The pay for this position will be determined by your experience, education, and qualifications.
Work Schedule: Other Monday - Friday 9 am to 2 pm
Work Hours: 25 hours per week
Testing: No
Priority Application Review Date: 8/24/2026
Applications received by the “Priority Application Review Date” will receive priority consideration. Review of applications will begin at that time and continue until the position is filled.
Benefits: Click to See Benefits Page
Special Instructions: Please attach all required documents at time of application.
EOE, including disability and veteran
Organization
Waubonsee Community College is a fully accredited community college with a four-campus network, state-of-the-art facilities and a dedicated team of professionals.
We continue to strive for transformation in our programs and services. Transformation plays an essential role in our unending quest to be the area's top choice for learning and the pride that comes from knowing we are more than college - Waubonsee is community college.
Waubonsee values and respects all employees, promoting organizational excellence by upholding the highest standards set by our accrediting bodies, careful stewardship of our resources, and meaningful work defined by the successful fulfillment of our mission.
We are committed to the hiring and retention of quality faculty and staff who are connected to the college's culture of collaboration, professional growth and student success. To do this, we work to provide compensation consistent with peer institutions, generous benefits, staff development and cultural enriching activities.
As an institution we celebrate diversity in faculty, staff and student recruitment.
Company info
Website: http://www.waubonsee.edu/employment
Telephone: 630-466-5738
Location: Route 47 at Waubonsee Dr, Sugar Grove, IL 60554, United States
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