The University of Dubuque is a growing faith-based University that
is seeking a Student Accounts Collection Coordinator . The
University of Dubuque offers an excellent benefits package
including tuition remission, paid holidays, vacation and sick time,
and a retirement match.
Position Summary:
The Student Accounts Collection Coordinator is a member of the Student Accounts team with primary responsibility for managing delinquent receivables. This position ensures the timely generation of account statements and coordinates effective collection efforts while providing exceptional customer service to students, families, faculty, staff, and external partners.
Primary Responsibilities:
Position Summary:
The Student Accounts Collection Coordinator is a member of the Student Accounts team with primary responsibility for managing delinquent receivables. This position ensures the timely generation of account statements and coordinates effective collection efforts while providing exceptional customer service to students, families, faculty, staff, and external partners.
Primary Responsibilities:
- Generate and distribute billing for student accounts and institutional loans
- Counsel students and families regarding billing statements, payment options, and account discrepancies, and establish payment plans in accordance with university policy