• UQ Business School in the Faculty of Business, Economics and Law (BEL)
• Full-time (100%), permanent position in a busy, professional team
• Base salary will be in the range $82,133.75 - $91,295.49 + 17% Superannuation (HEW Level 5)
• Based at our St Lucia Campus

About This Opportunity

With the largest cohort of postgraduate students within the University, we are seeking a motivated, energetic and organised Student Administration Officer to provide a high level of professional service to students, academics and other key stakeholders within the Business School. You will be responsible for completing a diverse range of administrative processing tasks including managing a cohort of current and prospective postgraduate students, assisting with the design and development of class timetable activities, and support assessment, examination and misconduct related activities within the School.

Key responsibilities will include, but are not limited to:

• Provide accurate and timely advice to current and prospective students and process documentation in relation to admissions, enrolment, progression, exchange studies, graduation matters, etc. in postgraduate programs within the Business School
• Apply a sound general knowledge of student administration and develop specific knowledge of University rules, policies and procedures relating to student and academic administration
• Contribute to the development and implementation of administrative procedures and projects for the continued improvement of procedures in the School.
• In consultation with the Business School’s Timetable Coordinator and relevant academic staff, generate class timetables for Business School programs, including data collection, validation, configuration, and scheduling of teaching activities
• Provide day-to-day support and advice to academic and professional staff regarding timetable and room booking matters, including managing complex or escalated queries
• Assist in assigning casual staff to courses in the Casual Academic Hire & Payment (CAHP) system, and other duties as required by the supervisor
• Assist the Examinations Coordinator with assessment, examination and misconduct related activities for the School in accordance with UQ polices and School based procedures
• Represent the Business School at UQ Open Day, graduation ceremonies, postgraduate webinars and other events as required
• Assist the Senior Coordinator, Student Administration and/or Senior Manager, Academic & Administration Manager on matters relating to student and academic administration
• Undertake other duties as reasonably directed by your supervisor

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave/paid primary care leave
• 17% superannuation contributions + 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program
• On campus childcare options
• Affordable parking (from just $6.15 a day)
• Salary packaging options

About You

You are a proactive and detail-oriented administrator with experience in student services or academic administration. You work collaboratively in a supportive team environment, confidently manage multiple priorities, and adapt well to cyclical academic workflows. Your strong organisational skills and initiative make you a valuable contributor to postgraduate student support, timetabling, and assessment processes, ensuring tasks are completed accurately and on time.

Additionally you will demonstrate:

• An undergraduate degree in a relevant area or an equivalent combination of relevant experience and/or education/training. Demonstrated ability to identify and analyse issues, innovative problem solving and improvement of administrative systems and procedures.
• A sound understanding of key administrative processes relating to student and academic administration, particularly in relation to enrolments, progression, timetabling functions and assessment policy and procedures. Proven ability to work under pressure and manage competing priorities with high levels of accuracy.
• Highly developed interpersonal communication, negotiation, and conflict resolution skills.
• Demonstrated experience in the provision of a high level of customer service.
• Experience and knowledge of student and academic administration in a higher education setting, or the ability to quickly acquire this.

The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check etc.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Jacqueline McGoon on 07 3346 8179 or via email on j.mcgoon@business.uq.edu.au

For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

• Resume
• A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close 16 November 2025 at 11.00pm AEST (R-57037). Please note that interviews have been tentatively scheduled for mid-late November.