Student Administrative Assistant Intermediate

is working to create a healthier, more equitable world for populations worldwide. We are anchored by a community of 185 outstanding faculty and more than 400 research and administrative staff. The school offers undergraduate, master's, and doctoral degrees representing six academic departments that collectively train more than 1,200 students annually. We have a strong and growing interdisciplinary research enterprise with more than $90M in externally funded research annually and more than 3 dozen research centers. The School of Public Health (SPH) is seeking an enthusiastic team player to join a high-functioning team in the school's Office of Student Affairs (OSA), with a focus on admissions and recruitment support. Specifically, we are looking for someone to help support the responsibilities of the application processing team, scholarship processes, recruitment events, and special projects. You will report to the Associate Director of Admissions and Recruitment. At OSA, our mission is to support students throughout their journey. Admissions Processing Process applications and transition admitted students to matriculation using U-M admissions/CRM systems Support annual application setup, testing, updates, and data mapping Maintain application workflows, data, and communications for assigned programs Run admissions reports and support data, residency, conduct, and I-20 processing Ensure application completeness and manage related follow-up and outreach Serve as a resource for departments on application systems and review processes Collaborate with U-M ITS and campus partners on system updates and communications Expertise in all platforms will be needed: Collegenet, SOPHAS, KIRA, DICAS, MPathways, Salesforce, Marketing Cloud, Blackthorn Recruitment & Prospective Student Support Respond to prospective/admitted student and parent inquiries and manage the SPH admissions inbox Advise students throughout the admissions process Maintain prospective student data and outreach lists Support Salesforce recruitment communications and automation Identify opportunities to improve FAQs and standard communications Create and manage summer newsletters for incoming graduate students Events Coordination Support virtual and in-person recruitment and admissions events Co-lead planning and execution of major recruitment events Manage event information in Salesforce and on the SPH website Coordinate event registration information with academic departments High school diploma or equivalent combination of education and experience Two or more years of experience in admissions, student services, or a related field Proficiency with office productivity applications, such as Google Workspace, and CRM systems such as Salesforce Customer service experience, including experience assisting students, applicants, or other constituents This position is included in the bargaining unit represented by University Staff United, AFT Local 284, AFL-CIO, which represents Employees in all matters with respect to wages, benefits, hours, and other terms and conditions of employment. Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended. The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.