"Student Advisor"

Job Description

Te Kaupeka Toi Tangata | Faculty of Arts
Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

• 5 weeks annual leave +5 days university holidays
• Generous superannuation provisions (up to 6.75% employer contribution)
• Salary - $75,923 - $99,401
• Permanent position – 30 hours per week (0.8 FTE)

Kia hiwa rā, kia hiwa rā!
He hiahia, he pūkenga nōu ki te mahi a te Kaitohutohu Akoranga? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei.

Āu Mahi | What You Will Do

As a Student Advisor within the Faculty of Arts, you will play a key role in supporting student success by delivering accurate, timely and student-centred academic advice.

You will:

• Provide expert guidance to current and prospective students on degree planning, course selection and enrolment
• Support students with applications such as credit transfers, exemptions, workload approvals and study pathways
• Monitor student progress and proactively engage with diverse student groups including Māori, Pasifika, international, adult learners and students with disabilities
• Maintain accurate records of student interactions and academic decisions using university systems
• Build strong relationships with academic departments to ensure aligned and effective student support
• Refer students to appropriate support services to enhance their academic and personal wellbeing
• Contribute to faculty projects, including equity, diversity and wellbeing initiatives
• Assist with outreach activities and support future student engagement

Mōu | Who You Are

You are a motivated, student-focused professional who thrives in a dynamic environment and is passionate about helping others succeed.

You will bring:

• At least 3 years’ experience, ideally within a tertiary education or advisory environment
• Strong understanding of policies, regulations and processes (or the ability to quickly interpret and apply them)
• Experience in a customer-facing role with a strong service ethos
• Excellent communication skills, both written and verbal
• Proven ability to work with people from diverse backgrounds with cultural awareness and sensitivity
• Experience supporting students in education settings
• Strong organisational skills with the ability to manage competing priorities and deadlines
• Confidence working both independently and collaboratively
• Bachelor’s Degree (NZQA Level 7)

Advantageous:

• Knowledge of student management systems
• Understanding of Te Reo Māori me ōna tikanga
• Familiarity with tertiary education systems and regulations

Mahi Ngātahi | Who You Will Work With

You will work closely with the Faculty of Arts team, including academic staff, administrators and wider student support services.

This role is highly collaborative, connecting with teams across the university to ensure students receive holistic, culturally responsive and effective support throughout their academic journey.

Ngā Painga o UC | Why UC

At UC, being part of our team means more than just a job. We are committed to supporting our kaimahi | staff’s career and wellbeing with benefits designed to help our kaimahi grow and feel connected, supported and valued.

UC’s Benefits approach is shaped by Ngā Uara | Our Values Whanaungatanga, Tiakitanga, and Manaakitanga. They are designed to be relevant, support and inspire our people, they include:

• 5 weeks annual leave +5 days university holidays
• UC Parental Leave (up to 9 weeks paid) + 26 weeks Government paid parental leave and onsite childcare facility
• generous employer contribution to superannuation (up to 6.75%)
• flexible working arrangements
• professional development and study opportunities
• supportive working environment
• a wide range of retail discounts across shopping, entertainment and travel
• on-campus staff discounts including UC RecCentre
• living in revitalised Ōtautahi | Christchurch, Aotearoa New Zealand
• a unique working environment in a beautiful campus with access to UC facilities such as UC RecCentre and Staff Club at discounted rates plus onsite cafés and eateries, and more.

For more information, please visit us: https://www.canterbury.ac.nz/about-uc/work-at-uc/benefits-working-uc

For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/

The closing date for this position is: 10 April 2026 (midnight, NZ time)*Please note applications will be reviewed after the close date.*

Pēhea te tono mai | How You Apply

Applications for this position must be submitted via our careers website and should include a cover letter and resume.

Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to WorkatUC@canterbury.ac.nz

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role.