"Student and Academic Administration"

Job Description:

• School of Social Science
• Full-time, permanent position
• Base salary will be in the range $93,491 to $100,296 + 17% Superannuation (HEW Level 6)
• Based at our St Lucia location

About This Opportunity

The School of Social Science is seeking a motivated and experienced professional to provide operational leadership and administrative management for student and academic services. This position plays a key role in ensuring effective delivery of teaching, learning, and student support functions while contributing to the School's operational and strategic goals. As a team that values inclusivity and collaboration, we’re looking for someone who actively contributes to shared goals and fosters a positive team culture.

Key responsibilities will include:

• In consultation with the Supervisor, Student and Academic Administration, provide day-to-day guidance and training to the Student and Academic Administration team to ensure high-quality service delivery and compliance with UQ policies.
• Coordinate the School’s teaching timetable and class enrolment processes, including input into the central timetabling system.
• Build effective relationships with internal stakeholders to support collaborative solutions for administrative matters such as timetabling, student events, and examinations.
• Contribute to continuous improvement of academic administration processes, including program rules and procedural updates.
• Support governance by coordinating School committees, including documentation and action tracking.
• Oversee student communications and engagement activities, ensuring accurate content across platforms and successful delivery of key events.
• Support the coordination of student engagement events (e.g., Orientation, Honours Information Sessions) by collaborating with Faculty and School staff, and serving as the School’s primary representative to ensure seamless event delivery and positive student experiences.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world. Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave/paid primary care leave
• 17% superannuation contributions + 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• Career development opportunities – access to exclusive internal-only vacancies and our Study for Staff program
• On campus childcare options
• Affordable parking (from just $6.15 a day)
• Salary packaging options

About You

• Completion of an undergraduate degree with subsequent relevant experience in academic and student administration.
• Strong organisational and communication skills, with the ability to manage competing priorities and maintain attention to detail.
• Proven ability to deliver high-quality service and advice to students and staff, with empathy and professionalism.
• Demonstrated experience working with confidential matters and applying sound judgement and discretion.
• Excellent computer skills including proficiency in Microsoft Office and the ability to rapidly acquire skills in new applications.
• Experience using University systems, such as SI-net (student administration system), Syllabus Plus (timetabling system), UniTask, CRM and Reportal (Business Objects) would be an advantage.

The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check, AHPRA registration, mandatory immunisations, first aid and/or CPR certification, blue card check, etc. You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.