Student and Academic Administration Officer

About This Opportunity

Join the School of Social Science and be part of a team that values collaboration, service excellence, and continuous improvement. As a Student and Academic Administration Officer, you’ll play a vital role in shaping the student and staff experience, delivering clear, friendly, and accurate advice while keeping essential academic processes running smoothly.

In this varied and fast-paced role, you’ll manage a broad range of administrative tasks, resolve day-to-day queries, and maintain key systems that support teaching and learning. You’ll be supported by an inclusive, professional environment that encourages growth, builds capability, and recognises your contribution, making this an excellent opportunity to develop your career while making a meaningful impact.

Key responsibilities will include, but are not limited to:

• Provide accurate advice to students, staff, and stakeholders in line with policies and legislation.
• Process student applications and manage administration tasks across the student lifecycle.
• Support academic administration, including timetabling, exams, and course systems.
• Provide meeting support and assist with process improvements and implementation.

About You

• An undergraduate degree in a relevant area or an equivalent combination of experience and/or education/training.
• A sound understanding of administrative processes relevant to student and academic administration, or the ability to rapidly gain such knowledge.
• Demonstrated ability to prioritise workloads, meet deadlines, and deliver accurate, high-quality work, supported by strong written, oral, and interpersonal communication skills.
• The ability to work collaboratively and effectively within the team and across other organisational units.
• A strong orientation to the provision of a high level of customer service.
• An empathy with and ability to communicate with students, including those from diverse cultural backgrounds.
• Experience in a tertiary education institution or other large organisation in an area related to student administration would be highly regarded.
• Knowledge of University student computer systems and packages e.g. Microsoft office, SI-net, Business Objects, InPlace and the use of CRM systems would be desirable.

About UQ

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available.

Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, and salary packaging.

Interested?

For more information about this opportunity, please contact Karen Wheeler, School Manager at k.wheeler@uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.

When you apply, please ensure you upload a resume and cover letter summarising how your background aligns to the ‘About You’ section.

Other Information

Pre-employment checks may include: verification of the right to work in Australia, criminal history, and Blue Card checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing talent@uq.edu.au or calling +61 7 3365 2623.

Applications close Sunday 26 April 2026 at 11.00pm AEST (R-63433).