"Student and Academic Administration Rotational Program"

Job Description

Academic Services Division

This is a full-time continuing position with salary in the range $76,025 - $80,606 (HEW 4), plus a generous super allowance of up to 17%.

Excellent opportunity for a recent graduate to build foundational knowledge and launch your career in university administration with this unique rotational program, gaining broad-based, hands-on experience across key student services and academic areas.

Australian Aboriginal and/or Torres Strait Islander peoples are strongly encouraged to apply.

Based at our St Lucia campus.

About This Opportunity

We are seeking motivated individuals to join our student and academic administration rotational program. This unique opportunity provides broad-based administrative experience across key areas like admissions, enrolments, graduations, and faculty support. You will rotate through different units on a flexible schedule, with full training provided to ensure you gain the essential knowledge and skills needed for a successful career in university administration.

Key responsibilities will include:

• Administrative and Procedural Support
  • Provide high-quality administrative support across various areas of the Academic Services Division and faculties. This includes tasks such as preparing materials for publications and examinations, processing a variety of student applications and requests, and assisting with the preparation of agendas and minutes.
• Customer Service and Query Resolution
  • Serve as a key service point, providing quality customer service to students and faculty clients. You will answer basic student queries, provide advice and assistance on a range of issues, and quickly gain an understanding of relevant university policies and procedures.
• System Operation and Collaboration
  • Effectively use various IT systems (SI-net, Business Objects, Microsoft Office) to complete tasks and process information. You will also maintain effective communication by liaising with academic and administrative colleagues across the University and attending marketing events as required.
• Please note for some of the rotational functions (examinations and graduations) restricted leave periods, intercampus travel, weekend shifts and rostered work outside standard hours during peak periods will be required.

About You

• Completion of a degree/diploma level qualification.
• Excellent oral and written communication skills and proven liaison abilities, demonstrating a strong commitment to providing high-quality client service.
• Well-developed organisational skills with the ability to manage competing priorities, meet deadlines, and consistently demonstrate accuracy and attention to detail. You must also be able to maintain confidentiality.
• Demonstrated proficiency with the Microsoft Suite (Word, Excel, PowerPoint, etc.). You also have a broad understanding of the university environment and the ability to interpret and apply policies and procedures in student and academic administration.
• Ability to work effectively as part of a team and can readily adapt to change and evolving work practices and processes.

You must maintain unrestricted work rights in Australia for the duration of this appointment, and may be required to complete background checks including, criminal history and education checks. Employer sponsored work rights are not available for this appointment.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world. Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as: 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading. Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight. Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family. Cheap parking, On campus childcare and Salary packaging options.

Want to Apply?

All applicants must upload the following documents in order for your application to be considered: Cover letter (maximum 1 page), Statement addressing the ‘About You’ section. (maximum 2 pages), Resume. For more information about this opportunity, please contact Michelle at michelle.woods@uq.edu.au. For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line. Applications close 12 October 2025 at 11.00pm AEST (Job Reference Number - R-56491).