Student Communities Assistant

The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research.

We are ambitious and have a bold vision of what we want to achieve - shaping ourselves into one of the best universities in the world, which we are achieving through the talents and endeavour of every employee.

Our culture empowers people to achieve this aim and to collectively, and individually, make a real difference.

The role

We are seeking to appoint a compassionate, knowledgeable, and highly motivated individual to join our Student Events and Communities team as Student Communities Assistant.

This exciting role will support the work of the Student Communities team in delivering a wide range of community building initiatives whilst also managing a diverse range of case work to resolve communal living issues. The primary focus of the role is on student-facing activities that enable extensive student engagement across the Student Life Directorate.

Key Responsibilities

1. Assist in the planning and coordinating of a diverse range of events and activities that promote cultural awareness, personal growth, and community engagement.
2. Assist with the development and growth of diverse student communities from confirmation through to graduation, supporting students to find their community(s) and foster a sense of belonging for all, whether that is through cultural, academic, social or interest-based groups.
3. Effective management of a diverse range of communal living cases. Ensuring that student case management is effective in supporting student progress, throughout the student journey.
4. Contribute to the development of excellent strategic and operational policies and procedures, which assure outstanding student support, through comprehensive, co-ordinated, and exemplary customer-focused services.
5. Provide other general assistance to the staff of the Events and Communities team in support of their activities as required.

About you

We're looking for someone with:

• Strong interpersonal skills and the ability to build empathetic, supportive relationships.
• Experience working with students in a case management or advisory role.
• A commitment to community development.
• Excellent organisational and communication skills.

Please note that a DBS check will be undertaken as part of our pre-employment checks for the successful candidate.