The role
Working closely with the Student Data and Returns Officer, you will support the accuracy, consistency, and integrity of student data across university systems and support the team with handling student enquiries via email and phone. Your analytical skills and attention to detail will help drive continuous improvement and transformation across our student data processes.
This opportunity is ideal for someone looking to broaden their experience in data analysis within a supportive and professional team environment.
About you
You will have strong analytical skills and confidence working with large datasets using tools such as Microsoft Excel. Experience with student record systems such as SITS is highly welcomed, but not essential as training and support will be provided. Experience using SQL and ideally Alteryx and experience of working in a Higher Education environment is desirable.
You are methodical, proactive, and confident asking the right questions to resolve data issues. Strong communication and interpersonal skills are key, as you will collaborate with colleagues across various teams around the university and external stakeholders.
You will also demonstrate a commitment to accuracy, confidentiality, and high-quality service in line with regulatory and University data governance standards.
Key Responsibilities
- Support the maintenance, entry and validation of student data in university systems.
- Support the team by engaging with the stakeholders’ enquiries and escalating where necessary.
- Provide operational and administrative support across student data processes and events (e.g., enrolment, graduation, clearing).
- Contribute to the documentation of procedures, process improvements, and performance reporting.
- Uphold data protection and compliance requirements (e.g., GDPR, Prevent).
Why join us?
The University of Greater Manchester is driving forward a bold vision for the future. As part of the SDM team, you will be at the heart of major data and digital transformation initiatives and work alongside skilled, supportive colleagues in a collaborative environment.
We offer a comprehensive benefits package, including professional development opportunities, flexible working arrangements, and access to a range of wellbeing and lifestyle resources.
Successful applicants will be required to prove their right to work in the UK prior to the commencement of their employment.
Whilst the University of Greater Manchester is a licensed sponsor, under UK Visas and Immigration (UKVI) not all roles are eligible for visa sponsorship.
This position may not meet the criteria for a Certificate of Sponsorship (CoS).
Eligibility will be assessed in line with the Home Office requirements at the time of making the offer.
For further information, please visit: www.gov.uk/skilled-worker-visa/your-job
The university is committed to upholding academic freedom and freedom of speech within the law. We support open and respectful debate, the exchange of ideas, and the right of staff and students to question, test, and advance knowledge without constraint, while recognising the responsibility to exercise these freedoms in a way that respects the rights of others. In addition, the Office for Students (OfS) operates an independent free speech complaints scheme for staff, job applicants and visiting speakers. Further information about eligibility and the complaints process is available from the OfS. Complaints will normally only be considered by the OfS after the University's internal procedures have been completed, including any appeal, or after 90 days have elapsed since those procedures began.
£26,615 to £29,354 per annum
