• Keep track of interactions with SHSU students, staff, and faculty.
• Assist walk-in visitors in a courteous, friendly, and respectful manner, providing all available information and making referrals as necessary.
• Assist telephone callers by properly answering the phone, transferring calls, taking messages, and sharing resources as necessary.
• Assist guests and visitors over email communications in a professional manner.
• Have a comprehensive knowledge of campus offices, departments, and resources.
• Know who is who in the various LSC offices and the general responsibilities of each area.
• Keep informed of all current information, activities, programs, and events in the LSC and on campus.
• Be familiar with information sources such as the SHSU home page, Houstonian newspaper, and SHSU telephone directory.
• Assist the Reservations Coordinator with reservations in EMS as directed.
• Perform general office duties such as typing correspondence, creating reports, maintaining files, ordering supplies, processing payments, sorting mail, and other duties as assigned.
• Process payments by handling cash, checks, and money orders and writing receipts.
• Have a comprehensive knowledge of all LSC forms and the proper way to receive and process requests.
• Assist in keeping the LSC front desk and office kitchen tidy and maintain all information, supplies, and equipment in an orderly manner.
• Adhere to all LSC policies and procedures.
• Know all emergency policies and procedures and to provide support to guests in an emergency.
• Be dependable and punctual in reporting to work and meetings.
• Dress in accordance with the LSC dress code.
• Perform other duties as assigned.

Other Requirements for the Position:

Open Date: 12/03/2025

Position Number: 9N9983-00

• Keep track of interactions with SHSU students, staff, and faculty.
• Assist walk-in visitors in a courteous, friendly, and respectful manner, providing all available information and making referrals as necessary.
• Assist telephone callers by properly answering the phone, transferring calls, taking messages, and sharing resources as necessary.
• Assist guests and visitors over email communications in a professional manner.
• Have a comprehensive knowledge of campus offices, departments, and resources.
• Know who is who in the various LSC offices and the general responsibilities of each area.
• Keep informed of all current information, activities, programs, and events in the LSC and on campus.
• Be familiar with information sources such as the SHSU home page, Houstonian newspaper, and SHSU telephone directory.
• Assist the Reservations Coordinator with reservations in EMS as directed.
• Perform general office duties such as typing correspondence, creating reports, maintaining files, ordering supplies, processing payments, sorting mail, and other duties as assigned.
• Process payments by handling cash, checks, and money orders and writing receipts.
• Have a comprehensive knowledge of all LSC forms and the proper way to receive and process requests.
• Assist in keeping the LSC front desk and office kitchen tidy and maintain all information, supplies, and equipment in an orderly manner.
• Adhere to all LSC policies and procedures.
• Know all emergency policies and procedures and to provide support to guests in an emergency.
• Be dependable and punctual in reporting to work and meetings.
• Dress in accordance with the LSC dress code.
• Perform other duties as assigned.

Other Requirements for the Position:

Open Date: 12/03/2025

Position Number: 9N9983-00