Job Details
Requisition: [contact details available in the full listing]ST
Title: Student Employee- Office Student Experience & Retention Office- Student Assistant (Work-Study)
Employee Class: Student Employee
College Work Study Position: Yes
Department: Office of Student Experience & Retention
Division: Division of Student Affairs
Hours per week: 16-20
Hiring Rate: 10.00
Preferred Student Classification: Sophomore-Senior
Nature & Purpose of Position:
The Student Assistant supports the Office of Student Experience & Retention in cultivating a welcoming campus environment for faculty, staff, students, alumni, and visitors. This position plays a key role in ensuring smooth daily operations and providing quality service to all who engage with the office.
- Manage the office front desk by greeting visitors, answering phones and emails, and providing general University information.
- Assist the Administrative Coordinator with departmental purchasing, travel arrangements, reconciliation, and other administrative processes.
- Serves as the student lead for the Bearkat Influencer Program, an initiative for SHSU student content creators to highlight key components and experiences of SHSU that attract current and perspective students.
- Tracks and documents Bearkat Influencer Program analytics and engagement metrics.
- Maintain a positive, upbeat, and professional attitude when interacting with others.
- Greet guests and direct them to the appropriate location or person.
- Perform data entry and maintain accurate records for office and program-related needs.
- Support departmental events, projects, and initiatives designed to enhance student engagement and retention.
- Run on-campus and off-campus errands as required.
- Perform other duties as assigned.
Other Requirements for the Position:
- Experience in graphic design preferred.
- Strong communication and interpersonal skills.
- Professional demeanor with a commitment to providing excellent customer service.
- Detail-oriented and able to manage multiple tasks efficiently.
- Proficient in Microsoft Office and comfortable learning new software systems.
Some evening work (after 5:00 p.m.), including weekends, may be required for special events or departmental activities.
Open Date: 08/25/2026
Position Number: 9N9424
Contact Name & Title: Autumn Lumpkin
Contact Phone: 9362942388
Contact Email: acl036@shsu.edu
EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.
About Sam Houston State University
For more than 140 years, Sam Houston State University has been preparing students for meaningful lives of achievement. Its motto, "The measure of a Life is its Service," resonates among its 21,000 students, eight colleges and well beyond its historical roots through research, creative endeavors, service learning, volunteering and more.
SHSU is an institution whose mission is to provide high quality education, scholarship, and service to students. With over 90 bachelor degrees, 50 master's, and 11 doctoral programs—including the nation's first Ph.D. in forensic science, SHSU provides an exceptional college experience for every student: traditional or non-traditional; first generation; international; or online.
Service to self and others is paramount at SHSU and reflected in all university organizations and programs. In fact, the university was named to USA Today's Top 50 in the U.S. for "commitment to civic engagement and global awareness," in addition to being classified a "Community Engaged Campus" by the Carnegie Commission on Higher Education. This honor, bestowed to only 311 public institutions nationwide, acknowledges the university's significant commitment to service.
Sam Houston State University has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas, Huntsville provides area residents with a sense of community and belonging, although just an hour drive north of Houston.
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