Job Details
Requisition: [contact details available in the full listing]ST
Title: Student Employee- University Hotel- Administrative Staff Lead (1 or 2 Positions to be filled)
Employee Class: Student Employee
College Work Study Position: No
Department: University Hotel
Division: Division of Finance and Operations
Hours per week: Varies
Hiring Rate: 9.25
Nature & Purpose of Position:
The Administrative Lead Assistant supports the Administrative Supervisor in the daily operation of the hotel Front Desk by providing leadership, training, and guidance to student employees while promoting exceptional guest service and operational efficiency. This position requires regular communication with staff, supervisors and management, proficiency in all Front Desk functions, and a flexible schedule that accommodates departmental needs.
Primary Responsibilities
- Student Employee Leadership: Lead, train, mentor, and evaluate Front Desk student employees while fostering professional development and accountability.
- Front Desk Operations: Support efficient Front Desk operations by assisting with reservations, maintaining operational readiness, and delivering exceptional guest service across all shifts.
- Administrative Operations: Assist with reports, administrative communications, email correspondence, operational planning, departmental improvements, and other functions in collaboration with the Administrative Supervisor and hotel management.
- Staffing & Operational Support: Assist with shift coverage, call-ins, and after-hours support as needed
- Events & Programming: Lead and support hotel participation in SHSU, hotel and departmental events.
- Additional Responsibilities: Perform other duties as assigned to support departmental operations and organizational success.
Other Requirements for the Position:
Training, knowledge and availability of shifts and departments required for this position include all 3 Front Desk shifts. (7am-3pm, 3pm-11pm, 11pm-7am)
Must be available for weekends, holidays, summer, winter break.
Open Date: 07/01/2026
Position Number: 9N9126-00
Contact Name & Title: Brianna Price
Contact Phone: 936.294.1703
Contact Email: bap028@shsu.edu
Contact Building & Room #: University Hotel
EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215. Annual Security and Fire Safety Report
Organization
About Sam Houston State University
For more than 140 years, Sam Houston State University has been preparing students for meaningful lives of achievement. Its motto, "The measure of a Life is its Service," resonates among its 21,000 students, eight colleges and well beyond its historical roots through research, creative endeavors, service learning, volunteering and more.
SHSU is an institution whose mission is to provide high quality education, scholarship, and service to students. With over 90 bachelor degrees, 50 master’s, and 11 doctoral programs—including the nation’s first Ph.D. in forensic science, SHSU provides an exceptional college experience for every student: traditional or non-traditional; first generation; international; or online.
Service to self and others is paramount at SHSU and reflected in all university organizations and programs. In fact, the university was named to USA Today’s Top 50 in the U.S. for “commitment to civic engagement and global awareness,” in addition to being classified a "Community Engaged Campus" by the Carnegie Commission on Higher Education. This honor, bestowed to only 311 public institutions nationwide, acknowledges the university's significant commitment to service.
Sam Houston State University has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas, Huntsville provides area residents with a sense of community and belonging, although just an hour drive north of Houston.
Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.
Member The Texas State University System
Company info
Website: https://www.shsu.edu/
Telephone: 936-294-1070
Location: 1905 University Avenue
Huntsville
TX
77340
United States
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