Job Details
Requisition: [contact details available in the full listing]ST
Title: Student Employee- Veterans Benefits Processing- Program Specialist
Employee Class: Student Employee
College Work Study Position: Yes
Department: Veterans Benefits Processing
Division: Division of Enrollment
Hours per week: Max 25
Hiring Rate: 7.25 – 10.00/hr
Nature & Purpose of Position:
A VBP Student Worker will be responsible for:
- Assisting VA and/or Hazlewood beneficiaries with any claims or issues
- Distribute information about VA and/or Hazlewood programs and educational benefits
Help Veterans and their beneficiaries with questions about benefitsAssist with processing required documentation for their benefitsHelp maintain and organize files regarding military educational benefitsStudent workers will provide excellent customer service to current, future, and potential students who may or may not be using a military educational benefit both in person and by phoneGeneral office tasks such as scanning, shredding, auditing certifications, and indexing required documentation for students’ military educational benefitsCommunicate with the Veteran and/or dependent in a positive, patient, problem-solving, and optimistic mannerRefers Veteran and their beneficiaries to campus partner resources (e.g. VRE, VRC, Vet Center Outreach coordinator)Helps to establish Veteran community on campus in collaboration with Veteran Student Organization through group meetings and outingsMay provide outreach servicesAnswering phonesOther duties as assignedOther Requirements for the Position:
Open Date: 04/23/2026
Position Number: 9N9262
Contact Name & Title: Shay Vonlossberg-Saiger
Contact Phone: 936-294-3170
Contact Email: srv025@shsu.edu
Contact Building & Room #: Estill Building Room 228
