Student Engagement Coach (Maternity Cover)

What makes Goldsmiths unique?

Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.

About the Department

The Student Success Department is at the beating heart of our strategy to ensure every single Goldsmiths student achieves their very best, working with colleagues and students across the entire student lifecycle to widen access, increase participation and engagement and improve outcomes. We also work in partnership with the Students’ Union (SU) to centre and amplify the student voice.

About the Role

Student Engagement Coaches lead the Student Success team’s work to identify and proactively support students who are most at risk of poor outcomes, with a focus on improving non-continuation. Using attendance and engagement data, you will design and deliver interventions to help these students navigate successful pathways to graduation, contributing to the delivery of an excellent student experience for all our students.

Interventions may include leading drop-in sessions and 1:1s, designing attendance improvement and study plans, delivering campaigns to raise awareness of the support available to students and working closely with international students to ensure they meet ongoing visa requirements. You will monitor the impact of these interventions, continuously developing your approach to improve attendance, engagement, continuation and success at Goldsmiths.

About the Candidate

Student Engagement Coaches are outstanding communicators. You will be expected to be proactive, engaging, confident and empathetic in your approach to your work. No issue will be too large or too small for you to address. You will be key in identifying, reporting and addressing trends and indicators of poor attendance and early disengagement. Developing strong relationships with students and staff will be essential for success in this role.

Benefits

We have generous benefits – an agile working environment, 22 days’ annual leave plus 6 paid closure days (4 at Christmas and 2 at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development and a broad range of wellbeing initiatives such as staff choir, running club and creative writing classes. Goldsmiths, University of London is passionate about advancing equality and celebrating diversity.

Equality Diversity and Inclusion

At Goldsmiths, University of London, Equality, Diversity, and Inclusion shape how we lead, learn, and work. We are committed to building an inclusive and respectful environment, removing barriers and addressing inequalities so that everyone in our community can belong and thrive.

No agencies please.