"Student Experience Research Role"

Job Description:

Part time role working 18.75 hours per week using research & insights to improve student experiences & shape a seamless journey across the learner lifecycle.

Mō te tūka | The role

Are you passionate about turning data into meaningful change? Join our Student Experience team to lead research and feedback initiatives that shape a distinctive Aotearoa New Zealand student journey. This role blends strategy, analysis, and collaboration to improve experiences across the student lifecycle.

Some tasks of the role include:

• Leading key student and graduate surveys from design to reporting
• Mapping the student journey and identifying areas for improvement
• Coordinating the student survey calendar and working group
• Advising teams on best practice for student feedback and research
• Ensuring compliance with ethics, privacy, and pastoral care codes
• Documenting research and insights to support business continuity

Permanent role, 18.75 hours per week (0.5 FTE) at our Lincoln Campus. Salary: $65,000 - $75,000 per annum pro rata to part time hours (i.e. $32,500 - $37,500 pa total).

Kā tino Pūkeka/Whēako | Essential skills/experience for the role

You will have:

• A tertiary qualification in data science, social science, marketing or similar
• 3+ years' experience in customer or student experience research
• Strong skills in survey design, data analysis, and reporting
• Knowledge of privacy legislation and pastoral care codes
• Excellent communication and stakeholder engagement skills
• Experience with tools like Qualtrics, Tableau, Power BI, Microsoft Dynamics CRM, and Office suite
• Alignment with Manaakitaka and Lincoln University values.

Kā hua ka riro ki a koe | What's in it for you?

At Lincoln University, you'll be part of a supportive and inclusive workplace that values diversity and equal opportunity.

From day one, enjoy a range of benefits designed to support your professional growth, wellbeing, and work-life balance, including:

• Grow your career with expert-led training & mentorship
• Generous leave - six weeks of paid leave per year (based on 1.0 FTE)
• Annual salary reviews to recognise your contributions
• Eye care support - contributions toward eye tests and glasses
• Free on-site parking for added convenience
• Flexible, family-friendly work environment promoting work-life balance
• Wellbeing support - free, confidential services through ClearHead
• Exclusive employee benefits with Southern Cross Health Insurance
• On-campus gym with discounted membership fees
• Access to an on-site early childhood centre with staff discounts
• Engaging social culture - staff groups, activities & events
• A vibrant university community - beautiful gardens, on-site cafés & a collaborative atmosphere.

Mō mātou | About us

Te Whare Wānaka o Aoraki | Lincoln University is a specialist institution dedicated to impactful research and higher education that supports land-based industries in New Zealand and globally.

Our campus sits at the heart of the Lincoln research precinct, complemented by university-owned farms and research stations that blend education, research, and hands-on learning. At Lincoln, students are at the heart of everything we do—we empower them to grow their potential and contribute to a more sustainably productive world through world-class teaching and research.

As a progressive university with an ambitious vision, we value a professional workforce that reflects the diversity of our community. Our staff engage with students, parents, government, iwi, and external stakeholders, upholding Lincoln University's reputation through their work.

Our Te Tiriti o Waitangi commitments begin with mana whenua. We honour our special relationship with Ngāi Te Ruahikihiki and Te Taumutu Rūnanga, embedded in our He Tūtohinga Whakamātau | Charter of Understanding.

Tono ināianei | Apply now

Ready to apply? Submit your CV and a cover letter that highlights your fit for the role—tell us what makes you the ideal candidate!

Applications received via email will not be considered, however specific enquiry relating to the role can be made to janelle.blythe@lincoln.ac.nz

We are only considering applicants who have current unrestricted legal working rights in New Zealand. We are unable to provide visa sponsorship for this role.

Applications may close earlier than the advertised deadline if we receive enough suitable candidates. Submit yours early to ensure you're considered.

Posted: 15/09/2025