Job Description
Job Description:
The Student Financial Services Counselor plays a critical role in supporting the recruitment, advising, retention, and financial operations of the institution. These contributions are achieved by providing comprehensive financial aid and student accounts service to students and families. Professionals occupying this position are expected to be proficient in the best practices associated with the administration, reporting, and compliance parameters required by state, federal, and institutional financial assistance organizations. Acting as a comprehensive resource to current and prospective graduate, undergraduate, and professional development students, Student Financial Services Counselor act as the primary service provider for all financial aid and student account counseling. The professional scope for this position includes the capacity to provide guidance on aid eligibility, satisfactory academic progress, student lending/repayment options, institutional payment plans, aid related tax exposure, student employment and health insurance compliance.
Key Responsibilities :
The job grade for this position is Grade 4.
The expected salary for this position is between $53,000.00
to $64,000 which reflects what we reasonably expect to pay for this role.
At this time, the university is unable to sponsor applicants for H-1B visas.
Compensation and Benefits
Wentworth Institute of Technology is committed to fair, transparent, and legally compliant compensation practices. We believe that clarity about pay structures and ranges supports equity, fosters trust, and ensures a positive workplace for all employees.
Please visit here to see the comprehensive benefits package offered to support the best experience for our employees. https://wit.edu/careers/work-wentworth
Inclusive Excellence at Wentworth
Inclusive Excellence is one of the four pillars of the Strategic Plan. Actively and intentionally cultivating a diverse and culturally competent institution where each member has the opportunity and support to reach their full potential and make contributions to our campus community and beyond is Inclusive Excellence at Wentworth.
To find out more about the Wentworth’s commitment to Inclusive Excellence, please visit the website https://wit.edu/about/inclusive-excellence .
All applicants have the right to accessibility support and accommodations. To request accessibility support or accommodations, contact the Executive Director of Equity and Compliance, Catlin Wells, at [contact details available in the full listing] .
E-Verify for Employment Eligibility Verification (Form I-9)
Wentworth participates in E-Verify. E-Verify is an internet-based system that compares information from your Form I-9 to records available to the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) to confirm that you are authorized to work in the United States.
Job Description:
The Student Financial Services Counselor plays a critical role in supporting the recruitment, advising, retention, and financial operations of the institution. These contributions are achieved by providing comprehensive financial aid and student accounts service to students and families. Professionals occupying this position are expected to be proficient in the best practices associated with the administration, reporting, and compliance parameters required by state, federal, and institutional financial assistance organizations. Acting as a comprehensive resource to current and prospective graduate, undergraduate, and professional development students, Student Financial Services Counselor act as the primary service provider for all financial aid and student account counseling. The professional scope for this position includes the capacity to provide guidance on aid eligibility, satisfactory academic progress, student lending/repayment options, institutional payment plans, aid related tax exposure, student employment and health insurance compliance.
Key Responsibilities :
- Support the administration, processing, and assessment of
multiple financial aid vehicles including federal, state, and
institutionally sponsored aid programs for assigned student
caseload.
- Provide financial assistance and payment counseling to current
and prospective students/ families. Address questions regarding all
dimensions of aid eligibility, professional judgement parameters,
aid renewals, appeals, federal/private loans, external
scholarships, student employment and alternative payment
options.
- Ensure compliance with institutional, federal and state
financial aid regulations, including Title IV policies and
procedures. Participate in internal and external audit
process.
- Advise and monitor payment plans, coordinate with students on
outstanding balances. Assist in the development, implementation and
execution of policies for collections, account holds, and financial
appeals. Oversee student billing, tuition payments, refunds, and
account reconciliations.
- Participate in current and prospective student programing.
Represent and promote the full scope of student financial services
at virtual and in-person events. Programs include financial
wellness days, FAFSA completion events, webinars, advising fairs,
and open house experiences.
- Assume operational leadership roles over designated projects
and functions. These focus areas are determined by the Associate
Vice President for Student Financial Services and may include audit
prep, compliance, payment plans, collections, third party payments,
outside scholarships, state affiliations, federal compliance,
veteran benefits, and graduate programs.
- Bachelor’s degree in accounting, finance, business
administration, higher education administration, or a related field
(Master’s preferred).
- 1-3+ years of experience in student accounts, financial aid, or
related financial services in higher education.
- Strong knowledge of federal and state financial aid
regulations, as well as student accounts policies.
- Commitment to participate and engage in ongoing professional
development including attendance and presentation opportunities
available within state, regional and national professional
organizations.
- Experience with student information systems (e.g., Banner,
Flywire, Campus Logic, Slate, Workday) and financial aid/loan
portals.
- Excellent, detail-oriented communication, problem-solving, and
customer service skills.
- Ability to work collaboratively across departments and handle
sensitive financial matters with discretion.
The job grade for this position is Grade 4.
The expected salary for this position is between $53,000.00
to $64,000 which reflects what we reasonably expect to pay for this role.
At this time, the university is unable to sponsor applicants for H-1B visas.
Compensation and Benefits
Wentworth Institute of Technology is committed to fair, transparent, and legally compliant compensation practices. We believe that clarity about pay structures and ranges supports equity, fosters trust, and ensures a positive workplace for all employees.
Please visit here to see the comprehensive benefits package offered to support the best experience for our employees. https://wit.edu/careers/work-wentworth
Inclusive Excellence at Wentworth
Inclusive Excellence is one of the four pillars of the Strategic Plan. Actively and intentionally cultivating a diverse and culturally competent institution where each member has the opportunity and support to reach their full potential and make contributions to our campus community and beyond is Inclusive Excellence at Wentworth.
To find out more about the Wentworth’s commitment to Inclusive Excellence, please visit the website https://wit.edu/about/inclusive-excellence .
All applicants have the right to accessibility support and accommodations. To request accessibility support or accommodations, contact the Executive Director of Equity and Compliance, Catlin Wells, at [contact details available in the full listing] .
E-Verify for Employment Eligibility Verification (Form I-9)
Wentworth participates in E-Verify. E-Verify is an internet-based system that compares information from your Form I-9 to records available to the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) to confirm that you are authorized to work in the United States.
