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Student IT Assistan Assist with the installation, configuration, and maintenance of computers, software, and peripheral devices. Troubleshoot and resolve hardware and software issues for students, faculty, and staff. Provide support for network connectivity issues, including Wi-Fi and VPN troubleshooting. Assist in setting up and managing accounts for university systems (email, learning management systems, etc.) Help with the maintenance and updates of IT documentation, including user guides and…
troubleshooting logs. Assist in inventory management of hardware and software. Support the IT department in various tasks related to security, software updates, and system backups. Provide customer service by answering IT-related inquiries and offering helpful solutions. Other related duties, as assigned Minimum Education High school diploma or GED Must be a currently enrolled student at Alcorn State University Minimum Experience Prior experience in area applied but not required Licenses/Certifications N/A
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