Florida Gulf Coast University
Job Summary
The Student ITS Event Support Associate helps deliver and support
technology used in campus events, classes, and meetings. This role
is ideal for students interested in audio-visual tech, streaming
platforms, and customer service.
Job Description
Typical duties include but not limited to:
- Delivers, installs, troubleshoots, and operates audio visual
systems, streaming platforms, and computers used in classes,
meetings, conferences, and other special events.
Ensures correct operation of audio-visual equipment, assists
users with operational issues, and provide excellent customer
service.
Learns to use basic software tools to enhance audio and video
sources.
Assists in processing customer requests.
Assists in tracking tickets in work order system.
Other duties:
- Performs other job-related duties as assigned.
Additional Job Description
Required Qualifications:
- Enrolled as a student at Florida Gulf Coast University and in
good conduct standing with the University.
- Ability to work flexible hours, including evenings and
weekends, based on event schedules.
Knowledge, Skills, and Abilities:
- Promote a common purpose consistent with stated University
goals and demonstrate a commitment to students and the learning
environment.
- Possess the knowledge of general written standards and
procedures utilized, and have the ability to read, interpret, and
follow procedural and policy manual related to the job tasks.
- Demonstrate the ability to respond to supervision, guidance,
and direction in a positive, receptive manner and in accordance
with stated policies.
- Provide quality customer service by creating a welcoming and
supportive environment.
- Present a professional image in word, action, and attire.
- Apply effective techniques to create working relationships with
others to achieve common goals; successfully communicates and
collaborates with others to achieve goals.
- Demonstrate skills necessary to look at situations and
processes critically to make recommendations for improvement.
FGCU is a State University System of Florida member and an Equal
Opportunity and Equal Access employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, age, national origin, disability, or
protected veteran status.
To apply, please visit: https://jobs.fgcu.edu/jobs/student-its-event-support-associate-fort-myers-florida-united-states
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