pivotal role is responsible for ensuring the student voice is at the heart of UAL. Managing the delivery of a college action plan focused on delivering effective student transition, you will partner with academic teams and support services to ensure all students have access to the guidance, resources and support. You will coordinate, deliver and interpret survey activity to gather student feedback and insights. You will utilise an evidence-based approach to identify barriers to engagement and develop impactful solutions to improve student retention, progression and attainment. Partnering with Arts Students’ Union, you will also provide effective liaison and support for the development of community and student-led activity and initiatives. At UAL you will join a community of innovators and change-makers. Your work will directly influence the experience of our students while contributing to the UAL’s vision and long-term goals. About you You will bring a strong background in Higher Education with a deep commitment to student empowerment and the ability to facilitate meaningful dialogue and collaboration. Your knowledge of effective approaches to student partnership will be matched by your ability to communicate with empathy and clarity across diverse audiences. An inspiring leader, you will be adept at building partnerships, collaborating with different teams, managing resources and solving problems with creativity and resilience. Above all, you will be committed to fostering an inclusive environment where every student feels welcomed, heard and supported. Shortlisted candidates will be invited to the college to meet the hiring manager and other members of the community, and to have a tour of the college, on Friday 6 March 2026. Interviews will take place online (via Microsoft Teams) on the afternoons of Tuesday 10 March and Wednesday 11 March 2026. Prior to submitting your application, you can book an appointment with Jonathan Carson, Central Saint Martins’ Associate Dean Student Journey and hiring manager for the role. Jonathan will be able to answer questions and discuss the role further. Limited appointments will be available for an online or telephone conversation on Monday 2 February and Tuesday 3 February. Appointment can be made by contacting Hassan Badawi: H.Badawi@csm.arts.ac.uk . For further details and to apply please click the 'Apply' button. Closing date: 13th February 2026, 12:00. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.