"Student Placement Officer"

•  493629
•  Townsville
•  Professional
•  Part time
•  Closing on: Nov 10 2025

We now have an exciting opportunity for an enthusiastic client focused individual as a Student Placement Officer to join our team in the WIL, Internships and Placement Services.

• 18.125 hrs per week | Fixed term to 1 Feb 2027
• Located at the Townsville Bebegu Yumba campus
• HEWL 5: $76,633 – $86,920 (pro rata) plus up to 17% employer superannuation contributions.

ABOUT THE ROLE

As a Student Placement Officer, you will deliver positive student placement outcomes by successfully executing placement agreements, ensuring alignment to relevant governance frameworks and accreditation requirements. Tasks and responsibilities include:

• Providing high-quality and accurate placement advisory services to staff, students, and placement partners.
• Ensuring all student placement partner agreements are current to maintain relationships and collaborative links with relevant external organisations, industry partners, and placement providers to promote community engagement and the successful placement of students.
• Contributing to a high-performance culture within the student placement team, ensuring the timely and efficient administration of student placement programs within the Academy’s Colleges.
• Assessing and monitoring the student’s eligibility for student placement according to course requirements, placement policy, procedures, and host requirements.
• Monitoring, documenting, and reporting on student placement activity by maintaining University-wide student placement databases.
• Contributing to continual improvement of the service delivery and service satisfaction against the objectives of the placements team.

WHAT YOU CAN ACCOMPLISH IN THE ROLE

In this role, you will gain diverse experience in a high-volume administrative environment, managing client enquiries and sensitive matters. You will apply strong analytical and problem-solving skills to navigate shifting priorities and conflicting deadlines, taking appropriate corrective action as needed.

Your effective written and verbal communication, coupled with strong interpersonal skills, will support the delivery of high-quality, customer-focused service with positive outcomes. You will be expected to work both independently and collaboratively as part of a team in a fast-paced setting. The role also requires intermediate computer literacy across a range of applications, including the Microsoft Office suite and Adobe programs.

WHY JCU?

JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your professional growth is supported, and your work-life balance is respected. Working under the values of Authenticity, Excellence, Integrity, and Respect, we support and empower our people through the provisions of;

• A generous superannuation scheme with up to 17% employer contributions with UniSuper
• 5 weeks of annual recreation leave plus leave loading
• 15 days paid sick/carers leave per year
• Up to 6 months paid parental leave
• A range of flexible working options
• Staff study assistance and paid study leave
• Ongoing professional development support
• Fitness Passport
• Corporate discount on health insurance
• Free Employee Assistance Program (coaching and counselling)
• Well-equipped modern facilities and contemporary workspaces with access to on-site childcare and medical services at our Townsville and Cairns’ campuses

HOW TO APPLY AND CONTACT DETAILS

Are you ready to make a difference? Join us at JCU, where your future meets the tropics.

Click the ‘apply’ button to be redirected to the JCU careers page and follow the below steps:

1. Complete the application form
2. Upload your current resume
3. Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success in the role. 

Applications close on Monday, 10th November at 11:55 PM AEST.

For any enquiries about the role, please contact Tracy Bagley at tracy.bagley@jcu.edu.au.

James Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community, and are committed to ensuring our community, and are committed to ensuring our learning and working environment is safe and welcoming.

ABOUT OUR PROCESS

At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.

Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.

SHAPE YOUR FUTURE WITH JCU

At JCU we’re not just shaping minds; we’re shaping the future.

As Australia’s only university established to focus on the issues of Northern Australia and the Tropics worldwide, JCU is dedicated to helping the world’s tropical regions to prosper. With our main campuses located in the vibrant and diverse tropics of Northern Queensland, JCU is at the forefront of research and education in some of the world’s most critical areas, including marine biology, environmental science, tropical and rural health, and more.

Find out more about JCU and our locations.