Position Description
Are you organized, approachable, and eager to gain professional
experience while supporting your peers? If you enjoy academic
planning and guiding others through their educational pathways, we
invite you to apply for the Student Advising Specialist position.
This proactive role serves as a primary point of contact and a
reliable support system for students navigating their college
experience.
Working closely with the Director of Academic Advising, you will be
the go-to student specialist for a variety of critical tasks. This
role offers hands-on experience in higher education administration,
professional communication, and academic support. This position
pays $12 per hour to start.
Accepts: Federal Work Study (FWS) & Eastern Campus
Employment (ECE)
Only current / active Eastern University students can apply for
Student Positions.
Position Responsibilities
- Front-Line Support: Be the welcoming first contact
(in-person, phone, email) for students with general questions.
You'll expertly direct them to the right advisor, department, or
campus resource.
Peer Advising: Help new/returning students understand
basic degree requirements and registration language (drop,
withdraw, incompletes etc.) navigate academic policies, and find
the resources they need to thrive (like tutoring, counseling, or
disability support). Attend drop in hours to assist students with
basic advising questions.
Confidentiality: Learn and maintain strict
confidentiality with student records (we'll provide training on
FERPA–Family Educational Rights and Privacy Act).
- Office Management: Help keep the advising office running
smoothly! This includes managing office supplies and organizing
student advising files and resources.
- Service Hours: Prepare essential materials for retention
and first year experience events hosted by the Center for Academic
Planning and Empowerment (CAPE); manage check in process and
attendance for service hours events hosted by First Year
Programming.
- Teaching Assistant: If your schedule allows, serve as a
teaching assistant for first year courses (i.e. INST 100, INST 140,
INST 150, INST 151) where there is need.
Qualifications
Must-Haves (Required)
- Current Student: Must be a currently enrolled student in
good academic standing (a minimum 3.0 GPA is preferred).
- Communication: Excellent speaking and writing skills,
professional phone manners, and a genuinely friendly and welcoming
presence.
- Organization: Strong attention to detail, excellent time
management, punctuality, and planning skills (especially when it
comes to your own course schedule) and comfort using Google
Workspace (Docs, Sheets, Calendar).
- Availability: Must be able to commit to a consistent
weekly schedule ranging from 5-15 hours of work. The main office is
in Centennial Hall (elevator accessible), but other events may take
place in buildings such as Walton, Warner Library, and
McInnis.
Great-to-Haves (Preferred)
- Academic Knowledge: Already familiar with key campus
resources (like CAPS, ARC, ODA) and student tools (like MyEastern
for degree evaluation and the registration process).
- Experience: Previous experience in a tutoring, student
leadership, customer service, or office setting is a big
plus!
- Proactivity: You're a self-starter who can take
initiative, work independently, and troubleshoot basic academic
questions, and knows how to ask for help when you are lost!