Role Summary

We are seeking a Student Records Analyst to join our Department of Student and Academic Services, supporting the delivery of high-quality services across the University.

In this role, you will provide a high-quality user experience for students and staff by ensuring the accuracy and integrity of the student record throughout the student lifecycle, from enrolment to graduation. You will contribute to the delivery and continuous improvement of student records and systems, ensuring services are efficient, compliant with academic regulations and statutory requirements, and aligned with University priorities.

Key responsibilities include maintaining the accuracy of student records, applying comprehensive knowledge of academic regulations and statutory reporting requirements, supporting the effective delivery of the student lifecycle, and scoping future system developments by gathering business requirements. You will work closely with Professional Services colleagues and key stakeholders to ensure student records systems and processes are effective, compliant, and responsive to institutional needs.

Essential Requirements

Experience in the use of a corporate student record system, in particular SITS.
Experience of managing projects and successfully delivering projects to schedule, quality and budget.
A good understanding of the student lifecycle and how it is administered.
Excellent stakeholder engagement.
Strong interpersonal skills with ability to lead, negotiate, persuade and influence.
Commitment to a client-centred approach to service delivery.
Strong written and verbal communication skills (including reporting and presentations).
Excellent organisational skills and ability to produce operational work plans.

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Student Records Analyst

Birmingham City University

Birmingham, UK

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