Student Recruitment and Outreach Specialist
Job Summary
Assists in developing and implementing student recruitment and outreach, designed to meet enrollment goals in targeted geographic areas and specific student populations; maintain an ongoing presence in assigned Independent School Districts (ISDs) and neighboring community-based organizations; strategize on opportunities to enhance recruitment efforts and implement identified strategies.
ESSENTIAL FUNCTIONS
- Recruit students in compliance with HCC's Non-Discrimination Policy; recruit high school junior and senior students for various dual credit courses.
- Foster relationships with assigned ISDs, be the primary contact between the College and high school counselors/students for the onboarding of students.
- Assess and promptly respond to the needs and concerns of prospective students, applicants, and parents through various communication mediums.
- Establish a recruitment plan to continuously fill the prospective and applicant student pipeline; increase the conversion rate(s) of graduating high school students and other student pipelines.
- Collaborate with various departments to assist students in completing checklist items; communicate with the student pipeline to move across to enrollment.
- Establish and maintain a thorough knowledge of all programs at HCC, including but not limited to academic, workforce, adult education, and non-credit programs.
- Provide detailed information regarding career and pathways planning, admissions, and enrollment processes.
- Lead and facilitate information sessions and sessions on admission requirements for internal and prospective students, virtually and in person.
- Work closely with specific departments on recruitment initiatives; attend recruitment functions of high schools, colleges, community fairs, partner events.
- Develop a network with external businesses, churches, and other agencies, to promote HCC programs.
- Host recruitment fairs and similar outreach events throughout the year to attract new students to HCC; support recruitment activities and District sponsored Outreach and Recruitment events.
- Maintain an accurate log within the CRM of personal touchpoints and engagement activities with prospective and applicants.
- Identify and coordinate assessment procedures for individuals entering HCC programs.
- Manage a caseload of prospects and applicants; generate and distribute recruitment reports via the CRM.
- Collaborate with the Office of Public Information to develop marketing materials, recruitment presentations and promotional materials.
- In collaboration with admission staff and COEs across the district, coordinate participation in college recruitment fairs, conferences, and related outreach events utilizing marketing materials.
- Perform other duties, tasks, and assignments as required.
QUALIFICATIONS
Education & Experience
- Bachelor's degree required.
- 3 years directly related experience preferred.
- Higher Education work experience preferred
Licensing & Certification
- Valid Texas Driver License
Special Skills
- MS Office Programs
- Information Management Systems
- Excellent interpersonal and oratorical skills
- Use data to make informed decisions
- Customer Relationship Management Systems
Competencies
- Delivering High Quality Work
- Accepting Responsibility
- Serving Customers
- Supporting Organizational Goals
- Driving Continuous Improvement
- Acting with Integrity
- Thinking Critically
- Managing Change
- Communicating Effectively
Working Conditions
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.
SECURITY SENSITIVE: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
The Organization
Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the countrys largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.
The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. Youll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, youll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.
Location
Houston is a city with limitless possibilities:
- Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York Citys 55.
- Approximately 145 languages are spoken here.
- Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
- Houston is a major-league sports town, and dont forget the annual Houston Livestock Show & Rodeo.
- The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
- World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nations top institutions.
- With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houstons cultural scene.
- Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.
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