Student Services Administrative Assistant

Job Details

Student Services Administrative Assistant

R-0002776
Joplin Campus

Job Type: Staff

Job Description:

Serves as the primary point of contact for Student Services, providing welcoming, student-centered support while managing daily operations, administrative tasks, and communications. Coordinates events, purchasing, and student organization support, while helping ensure efficient department operations and a positive campus experience.

Essential Duties and Responsibilities:

• Serves as the first point of contact for the Student Services wing
• Maintains and displays a positive and helpful disposition and demeanor, creating a hospitable environment
• Promotes Student Affairs as a caring and "customer" friendly environment.
• Provides administrative support for the department by answering the phones and providing information as needed
• Provides accurate and timely day-to-day support in the handling of a variety of departmental projects and administrative tasks
• Serves as back-up administrative support for the Assistant Vice Provost for Student Services
• Supports the Assistant Vice Provost for Student Services with meal orders and various tasks for the Student Government Association
• Manages the online Study Room Reservation System
• Serves as the Purchaser for the department
• Submits expense reimbursement requests for clubs/orgs
• Helps coordinate and provide support for student activities and events
• Supports the department with the creation of monthly reports and maintenance of data
• Helps to organize and prepare for departmental meetings and events, as directed, by securing space, equipment, and handling orders
• Manages department inventory, supplies, and work orders
• Assists with the planning and execution of various KCU events (i.e., orientation, graduation, symposiums, meetings)
• Serves as liaison with university constituents for room scheduling
• Represents the University favorably and in accordance with established Core Values and expectations
• Performs other duties as assigned or directed to meet the goals and objectives of the organization

Qualifications:

• Knowledge typically obtained by a high school diploma or equivalent.
• Minimum two years of experience as a receptionist, secretary, or office assistant. One year of customer service experience.
• Must have excellent communication and interpersonal skills.
• Strong computer skills, working with word processing and spreadsheets is essential.
• Must be diplomatic at all times and exercise good judgment.
• Must have excellent organizational skills, be detail-oriented, an independent thinker, able to set priorities, and handle frequent interruptions, while accurately accomplishing tasks and meeting deadlines.
• Requires the ability to work in a busy environment and balance multiple tasks while performing assignments accurately.
• Excellent telephone etiquette is a must.
• Must be a team player and willing to help other departments.