Student Services Coordinator

Department Specific Responsibilities

• Serves as primary administrative support across multiple academic departments, including Modern Languages, English, and Arts & Sciences, ensuring consistent and efficient delivery of shared services
• Coordinates and standardizes front-facing student service functions across departments, including intake, inquiries, scheduling, and communications.
• Provides direct operational support to the Student Success Center, assisting with student engagement initiatives, retention efforts, and program coordination
• Collaborates with faculty, academic advisors, and campus partners to support student success initiatives, including tracking student needs, coordinating referrals, and assisting with follow-up communications.
• Manages departmental logistics, including scheduling meetings, coordinating events, maintaining shared calendars, and securing space for academic and student-focused activities.
• Assists in monitoring and maintaining departmental records, student engagement data, and reporting metrics to support continuous improvement in student services delivery.
• Supports cross-functional initiatives that align with campus student success goals, including participation in outreach efforts, workshops, and student programming.
• Provides backup support across departments to ensure continuity of operations during peak periods or staff absences.

General Responsibilities

• Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives. Performs duties such as attending a front desk, answering phones and emails, and delivering messages and mail.
• Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.
• Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains electronic records and databases.
• Provides directions, support, and information to student organization representatives and other visitors to the department.
• Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.
• May assist with ordering or creation of promotional materials for student organizations or departmental needs.
• May provide guidance to other Student Services Coordinators.